Staff Software Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

About the Team

The Condition Builder team at ServiceNow is at the heart of how users define logic across workflows, policies, and automations. We design and deliver intuitive, intelligent tools that power millions of user interactions on the platform. Our work blends robust engineering with cutting-edge AI to make complex logic simple and accessible. As part of this collaborative, high-impact team, you’ll partner with experienced engineers, designers, and product managers to build scalable solutions that shape the future of intelligent workflows.

What you get to do in this role:

• Design, build, and optimize core components of the Condition Builder UI and backend logic.
• Collaborate with AI/ML teams to integrate conversational and generative capabilities into condition creation.
• Work closely with designers and product managers to deliver intuitive, scalable solutions across multiple domains.
• Drive quality through testing, code reviews, and thoughtful architecture.
• Contribute to innovation by shaping how users express logic in workflows and automations.
• Be a mentor for colleagues and help promote knowledge-sharing

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 6 years of experience with Java or a similar OO language
• Strong understanding of software engineering fundamentals (data structures, algorithms, design patterns).
• Experience with building reusable UI components and scalable backend services.
• Familiarity with JavaScript/TypeScript and modern frameworks (React, Angular, or similar).
• Knowledge of Java or other object-oriented programming languages.
• Interest in AI-assisted experiences and integrating them into product UX.
• Ability to write clean, maintainable code and perform rigorous testing.
• Excellent problem-solving skills and a collaborative mindset.
• Analytical and design skills
• Ability to manage projects with material technical risk at a team level

FD21

For positions in this location, we offer a base pay of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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