Demo

Program Director

ServiceNet
Greenfield, MA Full Time
POSTED ON 6/5/2026
AVAILABLE BEFORE 7/4/2026
Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance


Program Director

Full-Time

Location: Greenfield, MA

Pay Rate: $50,079-$52,139

Schedule:

  • Monday-Friday, 9a-5p
  • On-call schedule / rotation
  • On-site - Office located at residential program


Position Summary:

Using Positive Behavior Support (PBS) strategies, all DBIS staff are professional team members responsible for supporting each individual’s right to live a safe, enjoyable, meaningful life at home and in the community. As cooperative team members, we support environments that foster creative opportunities for the changing needs and desires of the people we serve.

Responsibilities:

  • Will assist with the start-up of the program, setting up of the house or apartment, furnishing, hiring staff, program development, etc.
  • The overall operation of the program(s) to include licensing regulations.
  • Teach and model techniques for staff.
  • The daily affairs, welfare and safety of the individuals we serve. This includes areas of nutrition, dress, sleep, and medical services, dental services, social services, emergency services as needed. Finally, that the individuals are involved in an appropriate day activity and recreational program suited to their needs and abilities.
  • Oversee individual money management needs.
  • Respond to crisis via the 24-hr rotating on call system.
  • Responsibility to arrange/provide coverage when assigned staff is not available.
  • Participate in team meetings; ISP Reviews, Treatment Team reviews, etc.
  • Active role in the development of individualized goals, behavior plans, safety plans, etc.
  • Hold regular program meetings.
  • Maintain agency certifications.
  • All other programmatic needs as assigned / directed by the Director of Operations.


Qualifications:

  • Bachelor's degree and supervisory/management experience preferred.
  • High School Diploma or GED is required.
  • Experience working with developmental disabilities / brain injury population.
  • Valid driver’s license and acceptable motor vehicle record.
  • Excellent communication, computer, and organizational skills.
  • MAP, PABC, and CPR / First Aid Certified preferred.
  • Able to pass background screening (CORI).


Benefits:

  • Generous PTO (time-off) package.
  • Comprehensive health and dental insurance plans.
  • Life insurance and long-term disability insurance.
  • 403(b) retirement plan.
  • Tuition remission for eligible classes.
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
  • Opportunities for career development and advancement.
  • And much more


About ServiceNet

ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Join Us

Join us and become part of a caring community that helps others find joy and purpose. Apply today.

Learn More About ServiceNet

https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #MakeADifference

Salary : $50,079 - $52,139

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