What are the responsibilities and job description for the Sales Director position at ServiceMax Corporation?
ServiceMax Janitorial is seeking a dynamic, results-oriented Sales Director to lead the company’s business development strategy and accelerate revenue growth. This leadership role is responsible for developing and executing sales strategies, building and leading a high-performing sales team, and expanding ServiceMax’s commercial janitorial portfolio across targeted industries.
The Sales Director will serve as a strategic partner to executive leadership while remaining actively engaged in key customer relationships, major account acquisition, and market expansion. The ideal candidate is both a visionary leader and a hands-on sales professional with a proven ability to build pipelines, close complex deals, and develop winning teams.
Key Responsibilities
Sales Leadership & Strategy
- Develop and execute the company’s annual sales strategy aligned with organizational growth objectives.
- Establish sales goals, KPIs, forecasts, and revenue targets.
- Build, coach, mentor, and lead a high-performing business development team.
- Conduct regular pipeline reviews, sales coaching, and performance evaluations.
- Foster a culture of accountability, collaboration, and continuous improvement.
Business Development
- Identify and pursue new commercial janitorial opportunities within manufacturing, distribution, logistics, industrial, healthcare, education, and office environments.
- Maintain an active personal sales pipeline while supporting the team’s business development efforts.
- Develop strategic relationships with property managers, facility managers, operations leaders, business owners, and procurement professionals.
- Lead negotiations for high-value contracts and complex service agreements.
- Drive market expansion into new geographic territories and vertical markets.
Client Relationship Management
- Build long-term relationships with key clients and strategic partners.
- Ensure exceptional customer experience throughout the sales and onboarding process.
- Collaborate with Operations to ensure seamless transitions from contract award to service implementation.
- Partner with Account Management to identify renewal, expansion, and cross-selling opportunities.
Sales Operations
- Develop and manage sales forecasting and reporting.
- Monitor CRM data integrity, pipeline health, and sales activity metrics.
- Analyze market trends, competitor activity, and customer needs to identify growth opportunities.
- Recommend pricing strategies and service offerings to maximize profitability.
- Partner with Marketing to develop lead generation campaigns, networking initiatives, and brand awareness efforts.
Cross-Functional Leadership
- Collaborate closely with Operations, Recruiting, Finance, and Executive Leadership to ensure alignment between sales commitments and operational execution.
- Participate in strategic planning and organizational growth initiatives.
- Represent ServiceMax at industry events, trade associations, networking functions, and client meetings.
Qualifications
Required
- Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).
- 7 years of successful B2B sales experience.
- 3 years of sales leadership experience managing teams.
- Demonstrated success growing revenue and leading high-performing sales organizations.
- Experience selling commercial janitorial, facility services, building maintenance, industrial services, or similar outsourced business services.
- Strong negotiation, presentation, and relationship-building skills.
- Experience with CRM systems and sales reporting.
- Valid driver’s license and ability to travel approximately 40–50%.
Preferred
- Experience selling into manufacturing, warehouse, logistics, healthcare, education, or commercial office markets.
- Experience developing compensation plans, sales processes, and performance metrics.
- Familiarity with proposal development, RFP responses, and contract negotiations.
Core Competencies
- Strategic Leadership
- Business Development
- Sales Coaching & Team Development
- Executive Presence
- Consultative Selling
- Negotiation & Closing
- Customer Relationship Management
- Pipeline Management
- Financial & Business Acumen
- Communication & Presentation Skills
- Problem Solving
- Results Orientation
Performance Metrics
Success in this role will be measured by:
- Annual revenue growth
- New client acquisition
- Gross margin performance
- Sales pipeline growth and conversion
- Team performance and quota attainment
- Customer retention and expansion
- CRM compliance and forecasting accuracy
Compensation & Benefits
- Competitive base salary
- Performance-based bonus
- New business commission opportunities
- Leadership incentive program
- Automobile allowance or mileage reimbursement
- Comprehensive benefits package
- Paid time off and holidays
- Professional development opportunities
- Opportunity to help shape the future growth of ServiceMax Janitorial
Why Join ServiceMax Janitorial?
At ServiceMax Janitorial, we believe exceptional service begins with exceptional people. As Sales Director, you will play a pivotal role in driving our next phase of growth, building lasting customer partnerships, and developing a sales organization that delivers excellence for our clients and our team.