What are the responsibilities and job description for the Sales and Marketing Manager position at ServiceMaster Restore?
This is a high impact position within our business, we are seeking a seasoned sales professional with a passion for leadership that thrives on driving sales success and building strong client relationships. The Restoration Sales & Marketing Manager plays a pivotal role in our growth strategy. His/her primary focus will be to lead our sales team in selling restoration services to residential and commercial clients on a regional scale. This dynamic role involves developing sales strategies, nurturing existing customer relationships, identifying new opportunities, and fostering a winning sales culture. If you have a proven track record in sales management and a dedication to delivering top-notch customer service, we want to hear from you.
Key Responsibilities:
- Manage and lead our sales and marketing representatives to meet and exceed sales and revenue targets.
- Develop and implement effective sales and marketing strategies to boost revenue and market share. Work with the sales team to create campaigns and presentations.
- Conduct market research to identify trends, opportunities, and competitor analysis.
- Identify and pursue fresh sales prospects through networking, lead generation, and innovative sales tactics.
- Cultivate and maintain strong relationships with existing clients to ensure satisfaction and repeat business.
- Collaborate with cross-functional teams to create compelling sales collateral and promotional materials.
- Utilize marketing automation tools to streamline processes and improve efficiency.
- Create and execute marketing campaigns across various channels including print advertising, social media marketing, and email marketing.
- Monitor sales performance, making necessary adjustments to strategies.
- Provide exceptional customer service, serving as a trusted point of contact throughout the sales process.
- Mentor and train sales representatives in sales techniques, product knowledge, and outstanding customer service.
- Manage and prioritize sales leads and opportunities within our CRM system.
- Monitor and analyze sales and marketing metrics to measure effectiveness and make data-driven decisions.
- Stay updated on market trends and the competitive landscape by attending industry events and conferences. Work within corporate structure to utilize resources and maintain relationships.
- Be ready to travel during catastrophe events to support our clients.
Requirements:
- Sales Expertise: Over 6 years of sales experience, preferably in restoration or a related field.
- Leadership: A minimum of 2 years in a sales management role, with a strong record of achieving sales targets and leading a successful sales team.
- Communication Skills: Excellent leadership and communication abilities.
- Strategy Guru: Proven experience in developing and executing successful sales strategies and tactics.
- Traveler: Willingness and ability to travel as needed to meet team, clients and attend industry events.
- Customer-Centric: Exceptional customer service skills and a knack for building and nurturing client relationships.
- Tech-Savvy: Familiarity with CRM systems and sales automation tools.
Since its founding in 1929 by Marion E. Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.
Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.
Salary : $60,000 - $65,000