Water Damage Restoration Technician

Benefits:

• Health insurance
• Paid time off
• Bonus based on performance

ServiceMaster of Salt Lake has been servicing the Wasatch Front for over 45 years. We have been steadily growing in our market and believe we are a premier restoration service provider.  Working at ServiceMaster of Salt Lake you will become a part of our valued team of employees. 

You will do something new every day, and you will get to help people who will be truly thankful you were there for them in their time of need.  You will have the privilege of working with excellent people who will value you and treat you with respect.  ServiceMaster of Salt Lake is a great place to work.  Below you will see the position overview.

Position Overview
Monitors, inspects and completes tasks for Restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepare and review documentation to include notes, photos and documents according to company policies and procedures. Explains processes used to complete active jobs and next steps to resolution in person to customers.
 
Job Responsibilities

• Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site and works with urgency.
• Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
• Completes assigned jobs according to company processes while maintaining quality control on each job
• Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
• Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
• Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff

Job Requirements

• High school graduate or equivalent
• Experience in the restoration or construction industry not required but preferred 
• Valid Drivers’ License and satisfactory driving record
• Good verbal and written and communication skills
• Good customer service skills
• Experience with using mobile software to enter data
• Reports to work on time in a clean, complete uniform
• Certifications are not required but preferred: 
  • WTR – Water Damage Restoration Technician 

 
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

• Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.   
• Express or exchange ideas with others quickly, receive and act on detailed information given.
• For safety reasons, respirators, which are used in certain situations, must be able to seal to your face
• Use visual acuity to perform detail-oriented activities
• Be exposed to various inside and outside working conditions

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.