What are the responsibilities and job description for the Division Coordinator - Construction Division position at ServiceMaster Restore 7383 - Salem?
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
ServiceMaster Restore of Salem provides professional restoration and reconstruction services for homes and businesses across our community.
We are looking for a highly organized and proactive Division Coordinator to support our Construction Department and ensure projects move efficiently from start to finish. This role serves as the central point of contact in the office, coordinating communication between clients, project managers, estimators, subcontractors, and insurance adjusters.
We are looking for a highly organized and proactive Division Coordinator to support our Construction Department and ensure projects move efficiently from start to finish. This role serves as the central point of contact in the office, coordinating communication between clients, project managers, estimators, subcontractors, and insurance adjusters.
The ideal candidate thrives in a fast-paced environment, is detail-oriented, and enjoys keeping projects on track while delivering excellent customer service.
Schedule: Full-time, Monday–Friday
Work Location: In-office only
Work Location: In-office only
Responsibilities
- Serve as the main point of contact for office communication.
- Onboard new clients and assign Estimators and Project Managers.
- Communicate with insurance adjusters and monitor approval status of estimates.
- Coordinate and maintain job files to ensure project documentation is complete and up-to-date.
- Proactively manage schedules, assignments, and communication for subcontractors.
- Conduct Quality Assurance follow-up calls with clients.
- Meet weekly with Project Managers to review project status and request estimate supplements when needed.
- Work with internal team members to ensure final invoicing documentation is complete.
- Follow up with clients in a timely and professional manner.
- Identify opportunities to improve coordination processes and workflow efficiency.
- Support team collaboration and communication across departments.
Requirements
- Prior experience in a related administrative, coordination, or customer service role preferred with a Construction background.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Ability to professionally communicate with clients, vendors, and insurance partners.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Detail-oriented with strong problem-solving skills.
- Ability to prioritize tasks and meet deadlines.
Benefits & Perks
- Medical, Dental, and Vision Insurance
- 9 Paid Holidays plus Paid Time Off (PTO)
- Training provided
- Opportunities for professional development and career growth
- 401(k) Retirement Plan with 3% employer contribution (eligibility requirements)
Join our team, apply today!
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.