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Water, Fire, Mold Mitigation Estimator

ServiceMaster Restore 10007 - Charlotte
Charlotte, NC Part Time
POSTED ON 3/27/2026
AVAILABLE BEFORE 4/26/2026
Position Summary
The Mitigation Estimator role is critical for the success of a restoration company, as they are responsible for creating estimates in Xactimate utilizing the program guidelines and IICRC standards. They must be detailed oriented and understand residential, commercial and mitigation services. Having a basic construction background which includes basic understanding of building materials, flooring and other materials affected by water, fire, smoke, mold and other property damage causes will assist in being successful in this position.
Xactimate experience is an essential requirement of this job. As well as mitigation software for documentation and drying records.  If you do not have experience with this software, you will not be considered for this position. Additionally, we require candidates to demonstrate knowledge of the software as a part of the candidate screening process.
 
Duties & Responsibilities
  • Inspect and scope jobs onsite-and work with Project Manager/ Crew Chief/ Lead Tech on scope of job
  • Document loss with clear and descriptive job photos and upload into operating system/software
  • Writes mitigation and reconstruction estimates using Xactimate and other estimating software
  • Communicates conversations and key information on the job using the notes feature in required software
  • Estimates using carrier audit standards and manages the estimate based on feedback from client and customer
  • Communicates with project manager/lead tech to ensure all required documentation is complete (photos, notes and documents signed)
  • Record of Drying using mobile software
  • Determine labor and equipment costs
  • Prepare accurate quantity takeoffs and materials pricing
  • Communicate w/ insurance companies, and adjusters via phone and email in a timely manner and acts as a liaison 
  • Manage all estimate documents and assess project risks
  • Review quotes and estimates with the construction project team
  • Addresses estimate exceptions in a timely manner
 
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
  • Move up to 50 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Must be able to stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.   
  • Express or exchange ideas with others and receive and act on detailed information given.
  • For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
  • Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.   
 
 

Salary : $20 - $22

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