What are the responsibilities and job description for the Water Damage Restoration Technician Helper position at ServiceMaster Restoration by Empire?
ServiceMaster Restoration by Empire is a professional disaster restoration company that provides 24/7 emergency recovery services for residential and commercial properties affected by damage from water, fire, smoke, and severe weather.
ServiceMaster Restoration by Empire's process for handling disaster-related property damage includes:
- Immediate Response: Emergency services are available 24/7 to mitigate damage and reduce costs.
- Assessment: Technicians evaluate the damage and provide an estimate.
- Mitigation and Restoration: Trained and certified professionals use industry-leading equipment to dry, clean, and restore the property.
- Insurance Coordination: The company works directly with insurance providers to streamline the claims process.
- Reconstruction: In cases of extensive damage, ServiceMaster Restore manages the rebuilding process to return the property to its pre-loss condition.
Primary duties and responsibilities
- Water extraction and cleanup: Assists in removing standing water using pumps and vacuums.
- Dehumidification and drying: Helps set up, move, and monitor industrial-grade drying equipment, such as air movers and dehumidifiers.
- Demolition Labor: Aids in the removal of unsalvageable materials, including damaged drywall, carpets, flooring, cabinetry, Bathroom shower, etc.
- Equipment management: Inventories, loads, unloads, and maintains the cleanliness of the company vehicle and equipment.
- General labor: Prepares job sites by moving furniture and protecting undamaged property. Also cleans and organizes the site after work is completed.
- Cleaning and or application of products: Assists with cleaning. Apply products such as desinfectacts, anti-microbial, oder fogging, and cleaninig products to affected areas to prevent mold growth, odor, and/or health issues.
- Project documentation: Supports the lead technician by recording moisture readings, photos required by insurance and other relevant project details.
- Customer service: Communicates with clients in a compassionate and professional manner, as they may be distressed due to the damage to their property.
- Hazardous materials: Learns about and follows proper safety procedures, including the use of personal protective equipment (PPE), when working in environments with potential hazards like mold.
Qualifications and requirements
- Education: A high school diploma or equivalent is typically required.
- Physical fitness: Must have the physical strength and stamina to lift heavy objects (up to 50–100 pounds with assistance) and work for long periods in demanding conditions.
- Work environment: Must be comfortable working in hot, confined, damp, or dirty spaces, such as attics and crawl spaces.
- Availability: Must be able to work a flexible schedule, including evenings, weekends, and on-call shifts for emergency response.
- Communication skills: Possesses effective verbal communication skills to interact with both the team and customers.
- Attention to detail: Has a strong work ethic and is meticulous in their tasks.
- Licensing and screening: A valid driver's license, clean driving record, and the ability to pass a background check and drug screening are often mandatory.
- Prior experience: Previous experience in restoration, labor worker, construction, or a related field is a plus but not always required, as many companies provide on-the-job training.
- IICRC certification: Industry certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) are beneficial but may not be necessary for an entry-level helper position.
Pay: DOE
ServiceMaster Restoration by Empire is an Equal Opportunity Employer. For more information about our company, please don't hesitate to contact us with any specific questions you may have at 956-800-3100.
Job Type: Full-time
Pay: $10.00 - $14.00 per hour
Benefits:
- On-the-job training
- Paid time off
Application Question(s):
- Are you comfortable working long hours and sometimes on short notice, such as during emergencies?
- Are you able and willing to work evenings, weekends, or overtime if needed?
- This job requires lifting equipment and materials up to 50 lbs and standing for extended periods. Are you able to meet these physical requirements?
- Have you worked in environments where you had to move heavy objects or work in challenging conditions (wet, dirty, confined spaces)?
- Are you willing to learn new skills and participate in training?
- Are you comfortable wearing protective gear and following safety protocols?
- Are you willing to submit to a background check and/or drug screening if required?
- Can you provide references from previous employers?
Ability to Commute:
- La Feria, TX 78559 (Preferred)
Work Location: In person
Salary : $10 - $14