What are the responsibilities and job description for the Sales Manager – Restoration & Mitigation position at ServiceMaster Cleaning & Restoration by Replacements?
About the Company
ServiceMaster Cleaning and Restoration by Replacements has been family-owned and operated since 1983. Based in Neptune, NJ, we’re proud to serve the very communities where we live and raise our families. With over 20 years of experience in flood, fire, and disaster restoration—including during major events like Hurricane Sandy—our certified team specializes in residential and commercial cleanup, including water and sewer damage, fire and smoke mitigation, and mold remediation. As an IICRC-certified provider, we’re committed to delivering the highest quality restoration and cleaning services in Monmouth County and beyond.
Job Summary
This is a hands-on, client-facing sales role ideal for someone who thrives in a dynamic environment and enjoys building lasting relationships. You’ll work directly with our owner and collaborate closely with our project and office managers. If you have a background in restoration, construction, or mitigation sales—and you’re ready to join a team where your work has real impact—this is your opportunity.
Responsibilities
- Develop and execute sales strategies to grow business across residential and commercial restoration and mitigation services
- Manage and grow client relationships through excellent communication and service
- Maintain and update CRM systems with lead and customer data
- Collaborate with internal teams to ensure client expectations are met or exceeded
- Potentially oversee and mentor future sales team members as the company scales
- Represent the company at industry events or networking opportunities to generate new leads
Required Qualifications
- 3 years of sales experience in restoration, mitigation, construction, or a similar field
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Experience using CRM tools
- Ability to work in-office Monday through Friday (Remote work may be considered after 1 year of successful performance)
Preferred Qualifications
- Prior experience in a Sales Manager or team lead role
- Bachelor's degree or equivalent experience in Business, Sales, or a related field
Workplace Logistics
- Location: Neptune, New Jersey
- Work Type: Full-time, on-site (remote work considered after 1 year)
Compensation & Benefits
- Salary: Competitive and based on experience
- Bonuses: Performance-based bonuses available
Why Join Us?
This is more than just a sales job—it’s a chance to be part of a trusted, community-focused company with deep roots in Monmouth County. As a smaller business with a strong local presence, you’ll have a direct line to leadership, and the opportunity to grow with the company. If you take pride in your work, communicate clearly, and are excited to help clients in times of real need, we’d love to connect.