What are the responsibilities and job description for the Restoration Technician position at ServiceMaster by Twins?
ServiceMaster Restore® – Water, Fire & Disaster Recovery
At ServiceMaster Restore, we respond when homes and businesses face water, fire, smoke, and storm damage. Our mission is simple: restore property — and peace of mind. We are hiring a skilled and motivated Restoration Technician to perform mitigation and restoration services for residential and commercial properties. This role is ideal for a hands-on professional who works well under pressure, values craftsmanship, and understands the importance of customer care during stressful loss situations.
Key Responsibilities
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
At ServiceMaster Restore, we respond when homes and businesses face water, fire, smoke, and storm damage. Our mission is simple: restore property — and peace of mind. We are hiring a skilled and motivated Restoration Technician to perform mitigation and restoration services for residential and commercial properties. This role is ideal for a hands-on professional who works well under pressure, values craftsmanship, and understands the importance of customer care during stressful loss situations.
Key Responsibilities
- Perform water extraction, structural drying, fire and smoke mitigation
- Set up, monitor, and remove restoration equipment (air movers, dehumidifiers, air scrubbers)
- Perform controlled demolition and removal of damaged materials
- Clean, sanitize, and restore structural materials and contents
- Take moisture readings using meters and thermal imaging tools
- Document job progress with photos and mobile job management software
- Maintain safe, organized, and professional job sites
- Communicate clearly with customers, adjusters, and team members
- Follow OSHA safety standards, PPE requirements, and company procedures
- Participate in on-call rotation for emergency response services
- Experience in restoration, mitigation, construction, general labor, or skilled trades preferred
- Knowledge of water damage restoration, mold remediation, or fire damage cleanup a plus
- IICRC certifications (WRT, ASD, FSRT) preferred or willingness to obtain
- Ability to lift 50 lbs and perform physical labor in varied environments
- Valid driver’s license with acceptable driving record
- Willingness to work evenings, weekends, and emergency calls
- Competitive pay with overtime potential
- Paid training and support for IICRC certifications
- Steady year-round work in essential disaster recovery services
- Career advancement opportunities (Lead Technician, Crew Chief, Estimator, Project Manager)
- Work that directly helps families and businesses recover
- Health, dental, and vision insurance
- Paid time off and holidays
- Company vehicle or mileage reimbursement (role dependent)
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.