What are the responsibilities and job description for the Field Supervisor - Biohazard Mitigation position at ServiceMaster® Brands?

Ready to join a successful company that’s growing? Aftermath Services is currently hiring a Field Supervisor for our Indianapolis, IN shop.Job Time Hourly Rate: $30 - $36Driver’s license and a clean driving history required.Structured interview process, but we can move quickly to get you hired!Life moves fast inside Aftermath Services, which means agility and flexibility are required daily. In return, time with our team is an accelerator for your experience. You’ll have the chance to stretch in ways you haven’t at other stops in your career, adding multiple skills to your portfolio.If you are passionate about helping people during times of tragedy and enjoy working in a hands-on environment, we invite you to apply. Once an application is received, a recruiter will review your qualifications and will reach out should your application match our needs.
What We Offer:

Health, Dental & Vision Insurance
Flexible schedules
Paid training
Uniforms provided
Career growth and advancement

Compensation Details:We have a hybrid pay structure, where you earn based on the work being performed. Our team's total earnings are comprised of two rates - Administrative and Job Time Hourly Rate. The administrative rate is a fixed rate of fifteen dollars per hour.Hours: Flexible- No Set Hours This role does not follow a traditional 9:00-5:00 schedule. Instead, work hours are based on real-time service needs, which means:

You may be scheduled at varying times throughout the week
Start and end times can shift depending on service calls and needs
Some days may be busier than others; flexibility is essential
You’ll be part of a responsive team that adapts to customer demand

We are looking for candidates who are comfortable with a dynamic schedule and thrive in environments where no two days look the same. Please note: This role involves exposure to biohazardous materials including blood, bodily fluids, and traumatic scene materials. Candidates should be comfortable working in environments that may be emotionally and physically challenging. Field SupervisorWe are currently searching for an Field Supervisor who is hardworking, compassionate, and has a strong desire to help families in need. This role is key for those looking to expand their leadership capabilities in a dynamic and impactful environment. While prior experience in mitigation, remediation, restoration, and comparable industries are a plus, it is not required. Aftermath Services provides comprehensive training and certification on OSHA safety and IICRC compliance, bioremediation, and customer service.What you’ll do:

Actively assist our team in various bioremediation to provide our clients an exceptional level of service.
Supervise the successful completion of jobs that you participate in. This role does not have direct reports, but serves in a supervisory capacity with regards to the project as a whole.
Accurately estimate, recommend, and advise on project scopes, manage cleanups, and handle necessary paperwork.
Responsible for effectively communicating and selling a tailored scope of work based on a thorough understanding of the client’s needs, and obtaining sign-off to initiate work.
Lead on-site customer interactions with empathy and professionalism, providing high-quality service and ensuring customer satisfaction throughout the biohazard remediation process.
Onsite supervision and participation in various biohazard remediation projects.

Experience and Skills:Working Conditions:

Must be able to respond to dispatch office within one hour of receiving a call.
Ability to lift up to 50lbs and handle physically demanding tasks.
Occasional overnight travel, with accommodations provided by the company.
Capable of handling a fast-paced and dynamic work environment.

Basic Qualifications:

Must be 18 years of age or older
Must have a valid Driver's License and acceptable Motor Vehicle Record.
Must reside locally and be able to respond to the shop within one hour of receiving a service call
Must have a minimum of 2 years of supervisory experience. Preferably in biohazard remediation, construction, demolition, restoration, or a related field.
Must have demonstrated leadership experience, preferably in a technical or field service environment.
Must possess strong organizational, communication, and problem-solving skills.
Must have completed ServiceMaster BioClean’s Field Learning Path within 30 days of start, and Supervisor Learning Path within 90 days of start.

Preferred Qualifications:

IICRC S540 certification or equivalent in biohazard remediation
XActimate experience
Proven experience in leading teams in restoration, mitigation, remediation or construction.
Customer service experience and military personnel are highly valued.
Exceptional communication skills and a track record of successful community engagement and outreach.
Proficient in Microsoft Office Applications and relevant software.

Relevant backgrounds that have found success at ServiceMaster BioClean are: EMT, Mortuary Affairs, Nursing, CNA, Restoration, Mitigation, Remediation, Asbestos Abatement, Construction, Pest ControlMilitary personnel encouraged to apply About Aftermath ServicesWith over 60 regional offices and over 100 mobile units located across the country, Aftermath Services is the nation’s largest biohazard remediation and trauma cleanup company. For over 25 years, Aftermath Services has provided professional and compassionate services to more than 35,000 families, communities, and businesses after traumatic events. More than 250 experienced crime scene cleanup professionals are dedicated to lifting the burden of cleanup from those who are grieving after tragedies like suicides, homicides, unattended deaths, infectious disease outbreaks, accidents, or other biohazard situations by providing emergency rapid response 24/7/365. Aftermath Services is a business unit of Atlanta-based ServiceMaster® Brands, a leading franchise provider of needs-based residential and commercial services. Visit www.servicemasterbioclean.com to learn more.It is the policy of Aftermath Services, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at weacknowledge@servicemaster.comCalifornia Applicant Policy: https://www.servicemaster.com/california-applicant-privacy-notice/ #INDSJ

Salary : $30 - $36

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Field Supervisor - Biohazard Mitigation

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