What are the responsibilities and job description for the REO Default and Asset Registration Clerical Support position at ServiceLink?
Overview:
**This is an in-office role, located at ServiceLink's corporate headquarters in Moon Twp., PA. All candidates must be located within reasonable commuting distance of our Moon Twp., office and be willing and able to work in-office on a daily basis.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
WHO YOU ARE
You possess …
Do you thrive in a fast-paced and dynamic work environment? Are you someone who has professional communication skills and can communicate with internal team members, external professionals including outside businesses. Someone who can take responsibility for completing processes from start to finish with limited supervision. ServiceLink, one of the top providers in the mortgage services industry, seeks an onsite individual who fits this description. Now is the time to join our team and become a part of something big.
**This is an in-office role, located at ServiceLink's corporate headquarters in Moon Twp., PA. All candidates must be located within reasonable commuting distance of our Moon Twp., office and be willing and able to work in-office on a daily basis.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
Provide operational and administrative support across two business unit functions- Deliver operational support across daily departmental functions, including mail intake and distribution, file management as well as preparing and mailing varies types of professional documents through USPS/UPS/FedEx
- Serve as an authorized signer for critical company documents and forms
- Position offers the potential to take on additional responsibilities and cross-department tasks for both companies as the role develops
- Serve as a communication point for both business units pertaining to vendors, clients, city representatives through email and phone
- Build and maintain spreadsheets to support daily operations, requiring solid Excel skills
- Ensure clear, timely, and open communication with management to help develop the role
- Meet monthly productivity expectations as defined by management
WHO YOU ARE
You possess …
Polished written and verbal communication skills- Ability to work under pressure and meet deadlines
- Ability to work independently as well as within a team
- Strong multitasking skills: must be able to manage multiple functions simultaneously
- Good computer skills, typing, navigating on specific systems of record, excel, sending and receiving emails
- Provide support and/or specialized tasks pertaining to the day to day operations of the department
- Maintain open communication with management
- Communicate with vendors via phone and email to obtain and follow up on Workshare policies
- Create and maintain spreadsheets
- Meet productivity expectations that are set for you each month
- Work on projects with the assistance and oversight of management
- Perform all other duties as assigned
- High School diploma or equivalent required.
- Must meet quality and production goals set forth by the business
- Proven customer service skills
- Ability to work independently or within a team
- Able to multitask and work under pressure
- Must be able to use and have advanced computer skills
- Must be proficient in the Microsoft Software products
- Must have professional verbal and written communication skills to perform job functions