Part-Time Office Assistant & Client Services Coordinator

Brooklyn, NY 11203 | 100% In-Person
$18.00/hour | 25 Paid Hours/Week | Part-Time W-2

Job Summary

Serviced by Pros is seeking a dependable, professional, and welcoming Part-Time Office Assistant & Client Services Coordinator for our Brooklyn office.

This is a permanent, year-round part-time position. Not temporary or seasonal. The role is primarily front-desk and client-facing, serving as an important point of contact for clients and supporting the daily administrative workflow of the office.

We are looking for someone who genuinely wants consistent part-time employment and can reliably commit to the required schedule.

Work Schedule - Please Review Before Applying

This position is 25 paid hours per week on a consistent two-week rotation.

Week A - Friday Week

• Monday: 11:45 AM - 4:45 PM
• Tuesday: 12:00 PM - 5:30 PM
• Wednesday: 11:45 AM - 4:45 PM
• Thursday: 1:45 PM - 5:45 PM
• Friday: 10:00 AM - 3:30 PM
• Saturday: OFF

Week B - Saturday Week

• Monday: 11:45 AM - 4:45 PM
• Tuesday: 12:00 PM - 5:30 PM
• Wednesday: 11:45 AM - 4:45 PM
• Thursday: 1:45 PM - 5:45 PM
• Friday: OFF
• Saturday: 10:00 AM - 4:00 PM, with a 30-minute unpaid meal period

*Saturday includes a 30-minute unpaid meal period.

Every-other-Saturday availability is required. Please DO NOT apply if you cannot consistently work the complete schedule above.

Core Responsibilities

• Front Desk: Greet clients and visitors, answer and route calls, monitor office emails/messages, and maintain a professional reception area and outside storefront.
• Client Intake & Scheduling: Assist with initial intake, appointments, and receiving/organizing client documents.
• Office Administration: Scan, copy, file, sort mail, maintain records, and assist with routine client follow-up.
• Payments: Process routine client payments and update records accurately.
• Office Upkeep: Keep the reception, waiting, and storefront areas organized and professional.
• Errands: Occasional short trips to the court, post office or nearby businesses.

Serviced by Pros is a non-attorney document-preparation, administrative-support, paralegal and consulting business. This Front Desk position does not provide legal advice, legal opinions, or independently prepare client legal documents.

Qualifications

• Punctual and dependable - reliability is essential.
• Professional, polite, and clear communication skills.
• Strong attention to detail and ability to follow established procedures.
• Comfortable independently managing the front desk when management is temporarily away.
• Good judgment - ask rather than guess when unsure.
• Able to maintain confidentiality and appropriately handle sensitive client information.
• Comfortable with Microsoft Office, Google Workspace, email, scheduling software, scanners, and general office technology.
• Previous front-desk, administrative, customer-service, or professional-office experience preferred.
• Spanish or Haitian Creole highly preferred, but not required.

Compensation & Benefits

Pay: $18.00/hour
Hours: 25 paid hours/week
Employment: Part-Time W-2
Location: 100% In-Person - Brooklyn, NY 11203

Paid training, applicable NYC protected leave, employee-development opportunities, and potential for additional responsibilities/hours as the company grows.

Employment is subject to applicable onboarding requirements, confidentiality/information-security agreements, and background screening.

HOW TO APPLY - READ CAREFULLY

We receive a high volume of applications and prioritize candidates who carefully follow application instructions.

To be considered for a 15-minute phone screening, you must:

1. Submit your current résumé.

2. Submit a brief cover letter (maximum 2–3 paragraphs) explaining:

• Your relevant front-desk, administrative, or customer-service experience; and
• Why this permanent, year-round 25-hour part-time schedule fits your current employment plans.

Your cover letter MUST begin with this exact sentence: “I have excellent attention to detail and I can work the required Saturday rotation.”

Applications without the requested cover letter or without the required opening sentence will not move forward in the hiring process.

Please apply only if you:

• Can work the entire posted Week A/Week B schedule;
• Are genuinely interested in ongoing, permanent part-time employment; and
• Intend to participate in the interview process if selected.

Qualified candidates will first complete a brief 15-minute phone screening. Candidates selected after the phone screening may then be invited to an in-person interview.

Serviced by Pros Paralegal & Consulting Services, LLC is an Equal Opportunity Employer.

Pay: $18.00 - $19.00 per hour

Expected hours: No less than 25.0 per week

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• Cover letter required

Work Location: In person

Salary : $18 - $19