What are the responsibilities and job description for the Medical Coding & Price Transparency Specialist position at service?
GENERAL SUMMARY:
We need YOU!
Join Henry Ford Health as a Medical Coding and Price Transparency Specialist and play an important role in helping patients better understand and prepare for the cost of their healthcare. In this highly collaborative and patient-focused role, you will provide accurate pricing estimates for a wide range of services, helping patients navigate insurance coverage, self-pay options, and financial responsibilities with confidence and clarity.
We’re looking for a motivated, detail-oriented professional who thrives in a fast-paced healthcare environment and is passionate about making a meaningful difference in the patient experience. The ideal candidate is someone who communicates with empathy, adapts quickly to changing priorities, and values both accuracy and teamwork. Your expertise and support will be vital to helping patients feel informed, prepared, and supported throughout their healthcare journey.
This position offers the opportunity to combine your healthcare knowledge, coding expertise, and customer service skills in an environment that values collaboration, accountability, and compassionate communication. You’ll work closely with patients, clinics, and internal teams while utilizing advanced healthcare systems and tools to support a seamless patient financial experience.
If you consider yourself adaptable, service-driven, and committed, we would love to hear from you!
Associate degree preferred in healthcare, business, or related field
2 years of medical coding experience preferred
Experience with medical billing and reimbursement preferred
Background in a healthcare or clinic environment, customer-facing a plus
Strong proficiency using EHR systems (HFH EHR preferred)
Current coding certification required (AHIMA or AAPC – CCS or CPC)
Excellent attention to detail, accuracy, and productivity
Strong communication and interpersonal skills, including phone-based patient interaction
Comfortable discussing patient financial responsibility and coordinating with Customer Service/CBO
Proficient in Excel, strong math skills, and ability to perform calculations and complete forms
Able to manage multiple tasks in a fast-paced environment with frequent interruptions
Adaptable to policy and process changes
Team-oriented, supportive, and collaborative
Able to meet annual competency requirements