What are the responsibilities and job description for the Trainee, Comfort Advisor-Sales position at Service Wizard?
Job Overview:
The Comfort Advisor Trainee (Residential HVAC Sales Advisor Trainee) role is an entry-level position designed to provide comprehensive training and mentorship to individuals interested in pursuing a career in HVAC sales. This position is perfect for someone passionate about customer service and wanting to grow their career in a supportive and dynamic environment.
What You'll Do:
During training, you will participate in extensive training to conduct in-home consultations, assess HVAC needs, and recommend appropriate systems and services. You will also shadow experienced Comfort Advisors during in-home consultations to gain hands-on experience assessing customers' needs, including providing support in preparing presentations and detailed quotes.
After graduation, you will be able to…
- Conduct In-Home Consultations: Meet with homeowners to evaluate their HVAC needs, perform assessments, and discuss potential solutions.
- Present HVAC Solutions: Provide detailed explanations of our HVAC products and services, helping customers make informed decisions.
- Prepare Estimates: Develop accurate and competitive pricing estimates based on customer requirements and company guidelines.
- Close Sales: Utilize effective sales techniques to convert consultations into sales, meeting or exceeding sales targets.
- Follow-Up: Maintain customer communication to ensure satisfaction, address concerns, and provide ongoing support.
- Leverage Leads: Work with company-provided leads and self-generated prospects to maximize sales opportunities.
- Attend Training: Participate in ongoing training sessions to stay updated on product knowledge, sales strategies, and industry trends.
- Documentation: Maintain accurate records of sales activities, customer interactions, and installation schedules.
Qualifications:
- At least 1 year of successful sales and/or customer service experience. Consultative sales experience is a plus!
- Strong interest in HVAC systems and sales.
- Excellent communication skills. Ability to understand and explain technical information in a clear and concise manner.
- A positive, coachable, and driven attitude.
- Willingness to work flexible hours, including evenings and weekends.
- A current and valid driver's license in the state where you will work.
What We Offer:
- Competitive base salary with opportunities for unlimited commission as you progress.
- Comprehensive training program to help you succeed.
- Company-provided phone and other essential tools for successful sales presentations.
- Health insurance: Comprehensive medical, dental, and vision coverage.
- Retirement plan: 401(k) with company match.
- Paid time off: Generous vacation, holidays, and sick leave.
- Training and development: Ongoing opportunities for professional growth and advancement.
- Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
Apply Today!
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About Service Wizard:
Since 2000, Service Wizard has served the Austin, TX area with expert AC and Heating service. Our clients love our service and friendliness and as a result of the standards that we've set, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.
With a rapidly growing number of employees, we have built a reputation for quality and service that cannot be matched. Our goal from the start has always been to provide homeowners with service that is beyond their expectations. We value our team here at Service Wizard, where you'll find a family-oriented business with fantastic benefits, performance-based bonuses, and company incentive trips. You'll be surrounded with winning individuals driven to be the best.
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