What are the responsibilities and job description for the Dealership Support Representative position at Service Pros Auto Glass?
Dealership Support Representative
Service Pros Auto Glass – Jacksonville, FL
$14 – $21 per hour Commission | Full-Time | Weekly Pay | Growth Opportunities
Service Pros Auto Glass is seeking a motivated Dealership Support Representative to join our growing team in Jacksonville, Florida. This role works directly inside our partnered automotive dealerships assisting customers with windshield replacement services, glass repair scheduling, and service coordination.
This is a W-2 full-time position with hourly pay plus commission, weekly pay, and strong growth opportunities for individuals who enjoy customer service, sales, and relationship building.
If you are outgoing, dependable, and enjoy working with customers in a fast-paced dealership environment, this is an excellent opportunity to build a career with a company that promotes from within.
Compensation:
- $14 – $21 per hour depending on experience
- Additional commission compensation
- Weekly pay
- Top performers have the opportunity to earn strong additional income through commission incentives
Schedule:
- Full-Time Position
- Monday – Saturday
- 7:00 AM – 3:00 PM
- 40 hours per week (± 2 hours depending on dealership activity)
- Lunch break provided during shift
Benefits:
Eligible employees receive benefits after 90 days of employment, including:
- Full Benefits Package (Health, Dental, Vision options)
- Paid training
- Career advancement opportunities
- Team events and company culture initiatives
Employees are eligible for FMLA after 90 days of employment, in accordance with federal guidelines.
Key Responsibilities:
- Engage customers in dealership service drives and identify windshield replacement or auto glass repair needs
- Educate customers on auto glass services, insurance options, and scheduling
- Coordinate on-site windshield replacement and repair services
- Build strong working relationships with service advisors, technicians, and dealership managers
- Encourage dealership referrals and help achieve daily and weekly performance goals
- Maintain accurate records of customer leads, service appointments, and completed jobs
- Represent Service Pros Auto Glass with a professional, positive attitude
Qualifications:
- Previous customer service, retail, or sales experience preferred but not required
- Strong communication and interpersonal skills
- Comfortable speaking with customers in a dealership environment
- Self-motivated with a proactive and goal-oriented mindset
- Professional appearance and strong work ethic
- Valid driver’s license and reliable transportation required
Why Join Service Pros Auto Glass?
- Supportive team-first culture
- Paid training and development
- Clear promotion from within
- Weekly pay
- Opportunity to build a long-term career in the automotive service industry
- Company events, team outings, and a culture that celebrates success
Service Pros Auto Glass is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Salary : $14 - $21