What are the responsibilities and job description for the Customer Relations Specialist position at Service Pros Auto Glass?
Customer Relations Specialist - ColumbiaJoin the Service Pros Auto Glass team inside our partnered dealerships! You'll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service — all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team.What You'll Do:Engage customers in the service drive and identify windshield replacement needs.Educate and guide customers through their options and next steps.Build strong relationships with service advisors, managers, and technicians.Encourage dealership referrals and hit daily/weekly sales goals.Schedule and coordinate on-site glass services.Keep accurate records of leads, interactions, and completed jobs.Represent the company with a professional, positive attitude.What Makes You a Great Fit:Experience in customer service or sales is a plus, but not required.Strong communication and people skills.A self-motivated, proactive approach — you enjoy taking the lead.Team-oriented mindset with a friendly, professional appearance.Valid driver's license and reliable transportation.What We Offer:A fun, energetic, team-first cultureAbility to earn $1000 - $2500 per weekYou are paid on a weekly basisPromotion from within and clear growth pathsOngoing training and developmentTeam events, company outings, and a culture that celebrates wins