What are the responsibilities and job description for the Customer Services Representative position at Service Patriots?
Job Title: Customer Service RepresentativeSchedule: 11:00 AM – 8:00 PM (Monday to Sunday- two days off during the week)Compensation:Base Pay: $25/hourCommission:1% on rehashed appointments2% on sales closed over the phoneMonthly Bonuses: Awarded upon meeting performance targetsJob Summary:We are seeking a motivated and results-driven CSR to join our sales team. This role is focused on re-engaging and closing sales opportunities that were previously unsold by other sales agents. The ideal candidate will have strong communication skills, a persuasive approach, and a passion for converting leads into customers.Key Responsibilities:Contact and follow up with leads from prior sales agents that were not initially closedReassess customer needs and present tailored solutions to encourage conversioninbound and outbound phone callsMaintain accurate records of interactions, appointments, and outcomesCollaborate with the sales team to optimize rehashing strategiesMeet or exceed monthly performance targets to qualify for bonusesQualifications:Proven experience in inside sales, hvac sales or Construction salesStrong negotiation and closing skillsExcellent verbal communication and interpersonal abilitiesSelf-motivated with a results-oriented mindsetComfortable working in a fast-paced, goal-driven environmentBenefits:Competitive hourly pay with performance-based commissionsMonthly bonus incentivesOpportunity to grow within a dynamic sales teamSupportive and collaborative work cultureJob Type: Full-timeBenefits:Dental insuranceHealth insurancePaid time offVision insuranceCompany DescriptionResidential HVAC Company
Salary : $20 - $25