What are the responsibilities and job description for the Teller - Full Time position at Service One Credit Union?
PRIMARY FUNCTION:
Is responsible for promptly recognizing the member, determining the nature of his/her request, and providing exceptional front-line member service.
SPECIFIC FUNCTIONS:
- Accurately completes transaction requests for members or refers member to the appropriate staff member.
- Balances all cash, check and transfer items issued and received according to established policies and procedures.
- Assists members with basic account maintenance, automatic payments, share draft orders, or other requests.
- Assists with the processing of mail or night depository items.
- Performs such duties as may be required from time to time for the overall management and operation of the Credit Union.
- Will work Saturdays.
BASIC REQUIREMENTS:
Requires a complete knowledge of savings, depository, withdrawal and transfer policies and procedures. The ability to accurately handle cash and a large volume of transactions is necessary. Requires proficiency in Microsoft Office and in the use of the core processing platform. Good communication skills, mental alertness, punctuality, dependability, neatness in appearance, and a cooperative, courteous attitude toward members and other associates are also requirements.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk or hear. The associate is frequently required to stand and walk. The associate must regularly lift and/or move 20-35 pounds.
EDUCATIONAL/EXPERIENCE REQUIREMENTS:
Requires some education up to the equivalent of a four-year high school education with experience in a similar or related area.
OTHER INFORMATION:
Service One offers a friendly, fast paced work environment. As a Teller, you can build experience and knowledge of the financial industry first hand, while helping members meet their financial needs.
Normal business hours are:
8:00 a.m. 5:00 p.m. Monday through Friday, and 8:00 a.m. 1:00 p.m. on Saturday, which means no late nights or long weekends.
Benefits include paid time off (PTO) and paid Holidays. We offer Health, Dental and Vision insurance and Life, AD&D and LTD insurance, and a Flexible Spending Account (FSA). We also have a 401(k)/Profit Sharing Plan. Tuition reimbursement is available.