What are the responsibilities and job description for the Fire and Water Restoration Technician position at Service Master Cleaning & Restoration by Steamexpress?
Overview
Join our dynamic team as a Fire and Water Restoration Technician and become a vital part of helping clients recover from unexpected disasters. In this energetic role, you will respond swiftly to emergency situations involving fire, water, mold, and flood damage, providing expert restoration services that restore safety and peace of mind. We also provide carpet, tile and upholstery cleaning as well janitorial services. Your proactive attitude and dedication will drive impactful results, ensuring properties are safely restored and clients feel supported every step of the way. This paid position offers on-the-job training, growth opportunities, and the chance to make a real difference in people’s lives during their most challenging moments.
Duties
- Respond promptly to emergency calls for fire, water, flood, and mold damage restoration, demonstrating emergency response readiness.
- Perform cleaning, demolition, and debris removal using hand tools, power tools, and specialized equipment to prepare sites for restoration.
- Conduct water extraction and flood mitigation efforts utilizing industry-standard techniques and equipment to minimize damage.
- Provide on-site carpet, tile and upholstery cleaning.
- Implement fire restoration processes including soot removal, odor control, and structural cleaning to restore properties efficiently.
- Apply personal protective equipment (PPE) such as respiratory protection gear to ensure safety during all restoration activities.
- Operate company vehicles responsibly while adhering to safety protocols; manage on-call coverage as scheduled for emergency response.
- Document all work performed using Xactimate or similar estimating software for accurate reporting and billing purposes.
- Assist with mold remediation projects by identifying affected areas and executing proper containment and removal procedures.
- Maintain a high standard of customer service by communicating clearly with clients, explaining procedures, and ensuring satisfaction throughout the process.
- Follow strict safety protocols to protect yourself, team members, clients, and property during all phases of restoration work.
Qualifications
- Prior experience in the restoration industry or construction is highly preferred; willingness to learn is essential.
- Strong knowledge of safety protocol adherence including PPE use and respiratory protection practices.
- Ability to operate hand tools, power tools, carpet cleaning equipment, and other restoration industry tools effectively.
- Excellent customer service skills with a positive attitude toward helping clients through stressful situations.
- Flexibility to participate in on-call coverage for emergency response outside regular hours.
- Familiarity with Xactimate or similar estimating software is a plus but not required; training available.
- Valid driver’s license with a clean driving record; ability to operate company vehicles responsibly.
- Physical stamina to perform demanding tasks such as lifting heavy objects, working in confined spaces, or standing for extended periods.
Embark on a rewarding career where your skills directly impact lives! We’re committed to supporting your professional growth while providing a safe environment where you can thrive—making a difference one project at a time!
Pay: $22.00 - $30.00 per hour
Expected hours: 32.0 – 50.0 per week
Benefits:
- 401(k) 3% Match
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Retirement plan
- Safety equipment provided
Work Location: In person
Salary : $22 - $30