Demo

Sales Development Representative (SDR)

Service Express
Grand Rapids, MI Full Time
POSTED ON 10/1/2025 CLOSED ON 1/5/2026

What are the responsibilities and job description for the Sales Development Representative (SDR) position at Service Express?

 

Service Express is hiring Sales Development Representatives (SDR) to join our team. We are looking for a go-getter, strategic thinker and someone who is always in pursuit of consistent growth. Your role as an SDR will be to reach out to and engage potential customers to create new sales opportunities and pipeline (future revenue) for Service Express’ sales organization. To accomplish this, you will work closely with your team of SDRs and build strong partnerships with Senior Account Executives in territories throughout the US. This position is a great opportunity for those looking to start their career or gain more sales experience in a growing IT services industry.

 

Here is what a typical day as an SDR looks like:

  • Working full-time in office alongside a group of passionate and energetic teammates
  • Leveraging a variety of outreach tools such as phone, email, and social platforms (LinkedIn) to develop interactions with potential customers
  • Understand and effectively deliver the Service Express value proposition, articulating our service capabilities to schedule meetings for your Senior Account Executive partners
  • Achieving and exceeding daily, weekly & monthly metrics (meetings scheduled, meetings held, opportunities created, etc) 

 

What we hope you will bring to the position: 

  • 0-2 years of professional experience in sales, customer service, or other related fields with a strong interest in impacting customer solutions 
  • Engaged personality and thrive in a high-energy/fast-paced environment 
  • Highly organized and can easily adapt to change 
  • Ability to think on your feet in a conversation- ask and answer questions with ease 
  • Great at finding ways to motivate yourself and your teammates- team culture and momentum is how our team thrives! 
  • Able to learn tools, technology and processes quickly 
  • A “never stop learning” mentality and can apply it daily 

 

Perks of being on this team: 

  • $45-50k commission for on-target earnings of $55-65k (commissions are uncapped)
  • Senior SDR – internal promotion after 9 months based on consistent performance and growing team impact
    • Opportunity to earn $6k in extra commission
    • Opens opportunity to specialize in the SDR role and expand areas of responsibility 
    • Earning Senior SDR is a prerequisite for promotion to another department or role in the company
  • Direct leader support and coaching through ongoing communication and monthly connects – investment into your development and areas of growth as a professional
  • Benefits
    • PTO available when you start – additional day of PTO for your birthday PTO volunteer days
    • Health insurance with plan options to meet your needs
    • 401k with employer match
    • Fitness membership reimbursement
    • Paid parental leave for birthing and non-birthing parents

 

 

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice.

Salary : $55,000 - $65,000

Sales Development Representative
Pioneer Search Group LLC -
Grand Rapids, MI
Sales Development Representative
Sebright Products, Inc. -
Hopkins, MI
Sales Development Representative
Charter Industries-Teknaform -
Kentwood, MI

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Sales Development Representative (SDR)?

Sign up to receive alerts about other jobs on the Sales Development Representative (SDR) career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$80,062 - $120,119
Income Estimation: 
$104,680 - $202,844
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$116,413 - $176,962
Income Estimation: 
$129,120 - $252,029
Income Estimation: 
$111,487 - $161,520
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$116,413 - $176,962
Income Estimation: 
$129,120 - $252,029
Income Estimation: 
$133,900 - $199,666
Income Estimation: 
$80,062 - $120,119
Income Estimation: 
$104,680 - $202,844
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$116,413 - $176,962
Income Estimation: 
$129,120 - $252,029
Income Estimation: 
$89,726 - $245,049
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$116,413 - $176,962
Income Estimation: 
$99,713 - $138,140
Income Estimation: 
$63,382 - $90,792
Income Estimation: 
$80,083 - $123,269
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$66,430 - $110,036
Income Estimation: 
$129,120 - $252,029
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Sales Development Representative (SDR) jobs in the Grand Rapids, MI area that may be a better fit.

  • Alphabe Insight Inc Grand Rapids, MI
  • Company Description About Us At Hype Tier , we specialize in delivering high-energy, immersive event experiences that leave lasting impressions. From corpo... more
  • 25 Days Ago

  • Next Level Exchange Grand Rapids, MI
  • About Pioneer Search Group Pioneer Search Group is a long-standing executive search firm specializing Material Handling Equipment and Automation as well as... more
  • 5 Days Ago

AI Assistant is available now!

Feel free to start your new journey!