What are the responsibilities and job description for the Associate Warehouse & Shipping Operations Specialist position at Service Express?
Looking for a hands-on role where you can stay active, learn new skills, and be part of a team that keeps business moving? This is a great opportunity for someone who enjoys fast-paced work, takes pride in staying organized, and wants to grow with a company that’s continuing to evolve and expand.
Whether you have experience in warehouse operations, manufacturing, restaurants, retail, or you’re a recent graduate interested in supply chain and operations, we’re open to people who are eager to learn, adaptable, and ready to contribute. You’ll receive hands-on training and support while building skills that directly impact customer success and day-to-day operations.
This is a full-time onsite position based at our Grand Rapids warehouse location, working Monday–Friday from 8:00 AM–5:00 PM, with opportunities for overtime during high-volume periods.
What you’ll be doing:
- Receive, package, store, and ship products accurately and efficiently
- Pick parts and prepare work orders to meet shipping timelines and customer expectations
- Learn warehouse systems, processes, and workflows through hands-on training
- Use warehouse equipment and tools including hi-lo, order picker, tape machines, and packaging equipment
- Complete testing and logging of incoming equipment using internal systems and ERP platforms
- Accurately enter and maintain information within SAP, Oracle, and other systems
- Perform cycle counts and help maintain strong inventory accuracy
- Coordinate with shipping, receiving, repair, inventory, sales, and order management teams
- Prioritize orders based on shipping method and business needs
- Help maintain a clean, safe, and organized workspace
- Communicate inventory or order discrepancies to appropriate teams
- Support daily warehouse operations during busy periods, including month-end, quarter-end, and year-end volume surges
- Continue developing operational knowledge across multiple departments
- Learn advanced shipping processes over time, including international shipments and lithium battery handling
What we are looking for:
- A positive attitude, strong work ethic, and willingness to learn
- Ability to stay organized and adapt in a fast-paced environment with shifting priorities
- Comfortable asking questions and seeking support when workload increases
- Strong attention to detail and ability to balance speed with accuracy
- Team-oriented mindset with dependable communication skills
- Previous experience in warehouse operations, manufacturing, distribution, food service, retail, or other fast-paced environments is helpful but not required
- Open to recent graduates interested in supply chain, logistics, or operations careers
- Ability to work on your feet for much of the day, including standing, walking, bending, kneeling, and lifting
- Ability to lift, push, carry, or pull up to 65 pounds
- Basic computer skills and comfort learning new systems and technology
- Ability to follow instructions and retain new information quickly
What we offer you:
- Opportunities for personal growth & career advancement
- Multiple health insurance offerings
- 401k match to help you plan for the future
- Hourly pay annual target profit share
Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.
We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice.