Field Operations Coordinator

Job Overview
Well known and established landscape company is hiring a Field Operations Coordinator to support our Field Operations Manager with day-to-day jobsite communication, quality control, and customer service. This role is a strong fit for someone who enjoys working outdoors, communicates well with both customers and crews, is comfortable using technology like a CRM, and wants to grow into a larger operations role over time.

This is not a role where deep landscaping experience is required. We care more about attitude, reliability, communication, follow-through, desire and the ability to learn quickly.

Key Responsibilities

• Support the Field Operations Manager in coordinating and monitoring landscape service work
• Perform on-site quality checks to ensure jobs are completed to company standards
• Meet with homeowners to review project or service expectations
• Respond professionally to customer questions, concerns, and service issues
• Communicate clearly with field crews to confirm scope, priorities, and expectations
• Speak with Spanish-speaking crew members to help ensure alignment and understanding in the field
• Document job updates, notes, and customer communication in the company CRM
• Identify issues early and help escalate or solve them before they become larger problems
• Help maintain a high standard of customer satisfaction and team accountability

What We’re Looking For

• Strong communication and people skills
• Comfortable working outdoors and visiting jobsites throughout the day
• Able to stay organized and manage multiple moving parts
• Comfortable using a CRM, apps, and basic technology for notes and communication
• Professional, calm, and solutions-oriented when handling customer concerns
• Spanish communication skills strongly preferred
• Willingness to learn, take feedback, and grow into more responsibility
• Valid driver’s license and reliable transportation preferred

Landscaping experience is a plus, but not required.
This business is more interested in finding someone who is dependable, coachable, and confident working with customers and crews.

Why This Role

• Opportunity to grow into a leadership position
• Hands-on experience in field operations and customer management
• Work that combines problem-solving, communication, and team support
• Join a company that values quality, accountability, and growth

If you’re dependable, professional, comfortable working outdoors, and looking for a long-term opportunity to grow in operations leadership, we’d love to hear from you.