Vice President of Marketing

Service Champions is currently seeking a Vice President of Marketing to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. The VP of Marketing plays a critical role in driving the company's growth and success by developing and executing effective marketing strategies that resonate with target audiences and drive results. If you are a dynamic and strategic thinker with a passion for marketing, we encourage you to apply for this exciting opportunity.

Founded in 2003, Service Champions is a $100M Home Services Company in Northern California that specializes in heating, air-conditioning, electrical, water, and insulation. We service the greater Bay Area and Sacramento. This position is based out of our company headquarters located in Pleasanton, CA.  It is a professional support center environment where we work hard and have fun.

What's In It For Me?

• $145K - $160K Annual Compensation, plus Bonus Opportunity
• Paid Time off for: vacation, sick, holidays & birthday
• Health, Vision and Dental plans 
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EPA, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment

What Will I Do?

The Vice President of Marketing owns marketing execution, spend discipline, and results for Service Champions. This role translates Service Champions strategy into local execution, partners tightly with Operations, and ensures marketing drives profitable growth. 

This leader is also the single owner of the MVP (Maintenance Value Plan) program, responsible for growth, performance, and cross‐functional execution. 

• This is a results role, not a brand role 
• You own the number, not just the message 
• You’ll be trusted and measured 
• You’ll sit at the table with Operations, not outside the room 

What this role is accountable for: 

• Department Leadership 
• Spend & ROI management: 
• Vendor management: 
• Project leadership: 
• Operations partnership:
• MVP program ownership: 
• CORE KPIs (aligned to Wrench Group expectations) 
• • Financial & growth 
  • MVP performance 
  • Operational alignment 
  • Execution & leadership 

 WRENCH GROUP ALIGNMENT EXPECTATIONS 

• Execute within Wrench Group brand and strategic frameworks 
• Share reporting and insights regularly with Wrench Group marketing leadership 
• Adopt Wrench Group best practices while adapting to local market realities 
• Be a strong local operator who elevates enterprise level performance 
• Act as a reliable, data driven marketing leader in the Wrench system 

Do I Have What It Takes?

• Strong organizational skills – track communications with other departments, vendors, and event organizers  
• Participating in community outreach and sponsorships  
• Help the team with organizational tasks such as creating asset libraries and ordering print assets for the various centers  
• Create simple campaign summaries and reports  
• Create presentation decks for internal and external stakeholders  
• Be passionate about writing clear and concise copy 
• A critical thinker who can work both independently and collaboratively  
• Understanding of social media platforms and the latest trends  
• A positive attitude and willingness to learn new skills and processes 

Essential Skills and Experience:  

• 7–10 years in marketing leadership 
• Proven ownership of meaningful budgets 
• Experience managing multiple vendors at once 
• Strong project management track record 
• Direct experience partnering with operations or service delivery teams 
• Home services, construction, or multilocation experience strongly preferred 
• Membership or subscription program experience is a plus