What are the responsibilities and job description for the Plumbing Service Technician position at Service Champions Heating & Air Conditioning?
Overview
Service Champions is a reputable Home Services Company that offers top-notch Heating, Cooling, Water, Electrical and Plumbing solutions to residential clients. With a commitment to excellence, customer satisfaction, and a team-oriented approach, we take pride in our work and strive to be the go-to choice for plumbing repairs and services in Northern California.
Service Champions is seeking skilled and motivated Plumbers to join our dynamic service team. As a Plumber, you will be responsible for conducting Water Heater flush calls, Diagnostics, plumbing safety audits, and drain cleaning calls. The role also involves leveraging the Upfront Pricing Guide and MVP memberships to sell parts directly from the truck. Additionally, Service Plumbers play a crucial role in setting leads or selling Water Heaters, Water Filtration, Sewer Laterals, and Home Re-pipe jobs, contributing to the overall growth of the company.
What's in it for me?
- Competitive compensation package
- Health and dental insurance
- Retirement savings plan
- Ongoing training and professional development opportunities
- Employee discounts on company services
- Starting hourly wage $27.50 - $35
- 3% commission on leads set for Water Heaters, Water Filtration, Sewer Laterals, and Home Re-pipe jobs that result in a sale.
- 10% commission on parts sold directly from the truck.
Responsibilities
What Will I do?
- Perform Water Heater flush calls, Diagnostics, plumbing safety audits, and drain cleaning calls with utmost precision and efficiency.
- Utilize the Upfront Pricing Guide and MVP memberships to sell parts directly from the truck to customers.
- Set leads and sell Water Heaters, Water Filtration, Sewer Laterals, and Home Re-pipe jobs.
- Collaborate with the sales team to ensure seamless transition from lead generation to the sales process for larger projects.
- Adhere to established safety protocols and guidelines during all plumbing tasks.
- Maintain accurate records of services provided, ensuring timely and thorough documentation.
- Participate in ongoing training programs to stay updated on industry best practices and advancements.
- Provide exceptional customer service, addressing client concerns and inquiries in a professional manner.
Qualifications
Do I have What it Takes?
- 2 yrs proven experience in plumbing services, including diagnostics and drain cleaning.
- Excellent knowledge of plumbing safety standards and procedures.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Sales experience or willingness to learn sales processes.
- Familiarity with Upfront Pricing Guide and MVP memberships is a plus.
If you are a dedicated and skilled plumber looking to grow your career with a reputable company, we invite you to apply for the Plumber position at Service Champions. Join our Bay Area Team and contribute to our mission of delivering exceptional plumbing services to our valued customers.
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.
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