Demo

Program Support

Service Access & Management, Inc.
Scranton, PA Full Time
POSTED ON 8/26/2026
AVAILABLE BEFORE 9/25/2026
Program Support – Shared Services
Start your career, shift your path, or grow your impact with SAM

Who We Are
At Service Access amp; Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

About the Program Support Role
As a Program Support within our Shared Services team, you'll play a vital role in supporting organizational goals. This position is ideal for someone who is compassionate, adaptable, and thrives in fast-paced environments where collaboration matters.
Starting Rate: $16.50/hourly

Program Support Core Responsibilities
  • Manages supplies
  • Manages multi-line phone system
  • Greets/screens/directs visitors
  • Manages incoming/outgoing mail
  • Enters/maintains data
  • Handles maintenance request notifications
  • Manages documents received
  • Manages electronic filing
  • Processes 3rd party requests

What You Bring
  • High School Diploma
  • One year experience in office setting
  • Servant leader mindset
  • A valid driver’s license and reliable transportation

Who Thrives in This Role
We’ve found that people who are:
  • Independent and resourceful
  • Motivated by purpose and public service
  • Adaptable, ethical and committed to child welfare

…tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.

Employee Benefits
Team members in this role are eligible for SAM’s comprehensive
Total Rewards benefits package, which includes:
  • No monthly premium for employee-only health insurance
  • Single-stream PTO (36 days) 11 paid holidays
  • Employer matching 401k – up to 5%
  • Recognition and wellness initiatives and rewards
In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Location amp; Schedule
This position is based in Lackawanna County, PA. Work is in office.
Office hours are Monday through Friday, 8:30 AM to 4:30 PM.
We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.

Salary : $17

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