Senior Field Engineer

Serverfarm is a leading developer and operator of data centers with over 750 locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.

A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.

Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.

Role

This role will support delivery of the Ops Engineering 2025 Goals. The Senior Field Engineering role will directly be responsible for conducting postmortems following all Impacting Events and Near misses and adjust the commissioning deliverables accordingly to improve initial system quality. Senior Engineers are hands-on builders and the most senior individual contributors working on innovative solutions for our most challenging problems. The Data Center Senior Field Engineer will support all SERVERFARM data center facilities’ designs to define high-standards and enforce delivering quality and constant improvement for all operational, business and customer requirements for Serverfarm’s global data center portfolio. Authors, champions and advises leadership and engineering teams on standards, best practices and innovative solutions for the most challenging problems to improve quality, reliability, availability, operational efficiencies to support growth.

Key Accountabilities

• Develop and maintain global consistent colocation design standards to drive equivalent resilience in new and existing data centers
• Support the deployment of new ServerFarm products in colocation data centers in a consistent way, including liquid cooling and high-density racks and systems to support hyperscale requirements for Cloud-compute, Machine Learning and AI services
• Reviews and updates global design standards and generational data center template designs
• Support development and operational engineering teams to review and accept proposed changes to site-specific infrastructure at ServerFarm data centers to validate standards, and to identify and document Accepted Deviations when appropriate.
• Work with internal and external global teams to drive consistent standard solutions to expedite review processes and drive cost efficiency.
• Set up global strategies to deploy specific customer products or design, and to drive consistency and efficiencies for delivering customer requirements. Functionally decompose complex problems into simple, straight-forward solutions.
• Documentation, release and management of design guides, standards, specifications and procedures.
• Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members
• 35% domestic and international travel
  
  
  

Required Skills

• Bachelor’s degree in mechanical, electrical or closely aligned engineering discipline, or commensurate industry experience or military experience in lieu of degree may be acceptable
• 5 years of electrical non-intern engineering experience in Mission Critical facilities including, but not limited to data centers, power generation, oil/gas, and other mission critical facilities and/or infrastructure. (Experienced Engineer)
• 3 years of experience defining system-level architecture, performance, and equipment requirements, conceptual designs, project documentation and project delivery and hand-off
• 2 years of experience in developing and presenting business case analysis to senior leadership
  
  
  

Preferred Skills

• Chartered or Professional Engineer (PE)
• Experience of working with large global data center providers in multiple regions globally
• Knowledge of local building codes and safety regulations in multiple jurisdictions
• Ability to develop new concepts through exploration, design, testing and into deployment/mass production
• Proven track record in creating and releasing high quality, consistent documentation for processes, standards
• and procedures
• 5 years of leading root cause analysis of equipment or system failures as well as incident support management
• Knowledge of critical data center equipment (Generators, Uninterruptible Power Supplies, Switchgear, Transformers, Power Feeders, Chillers, Plumbing, Fire Detection/Suppression, Air Handling Units, Computer Room Air Handling/Conditioning Units, Chillers, UPS, CRAH, CRAC…)
• Demonstrated knowledge of electrical design codes in different locations, knowledge working with SPOF
• Strong record of mentoring and growing teams
• Excellent verbal and writing communication skills
  
  
  

Travel Requirements

• Regular travel (30% - 25% domestic/5% international) to data center locations to meet with local authorities/utility leaders and internal customers
• Occasional travel (5%) to industry conferences to maintain key partner and customer relationships
  
  
  

The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.

The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.