What are the responsibilities and job description for the Business Development & Account Manager position at ServerDiskDrives.com?
Location: Sanford/Orlando, Florida
Employment Type: Full-time
Compensation: Base salary plus performance based commission
ServerDiskDrives.com is a growing independent reseller of computer hardware and data-center components. We provide hard drives, SSDs, servers, storage products, and replacement parts to businesses throughout the United States.
We are seeking a motivated Business Development & Account Manager to help us develop new customer relationships and grow business with existing accounts.
The successful candidate will contact prospective and existing customers through telephone calls, emails, and other outreach methods. This position combines inside sales, business development, and account management.
You should be comfortable starting conversations, following up consistently, preparing quotes, and building long-term customer relationships.
- Research and identify prospective business customers.
- Contact new and existing customers by phone and email.
- Generate leads and develop new sales opportunities.
- Follow up on inquiries, quotations, and previous purchases.
- Build and maintain relationships with customer accounts.
- Understand customer requirements and recommend suitable products.
- Prepare quotes and work with the internal team on pricing and availability.
- Maintain accurate customer and sales activity records in the CRM.
- Meet agreed-upon outreach and sales goals.
- Provide professional and responsive customer service.
- Experience in B2B sales, inside sales, account management, business development, or customer outreach.
- Strong telephone, email, communication, and relationship-building skills.
- Comfortable making outbound sales calls.
- Organized, dependable, self-motivated, and consistent with follow-up.
- Comfortable using CRM software, Microsoft Office, Google Workspace
- Ability to learn technical products and work with detailed part numbers.
- Previous experience in computer hardware, technology, e-commerce, or data-center products is preferred but not required.