Used Vehicle Inventory Reconditioning Production Coordinator

Job Summary

We are seeking a highly motivated and detail-oriented Used Vehicle Inventory Reconditioning Production Coordinator to oversee the entire reconditioning process of our pre-owned vehicle inventory. In a fast-paced, high-volume environment, this role requires exceptional organizational and multitasking skills to ensure all vehicles meet our high quality and safety standards efficiently and profitably. The ideal candidate will possess strong leadership abilities and be proficient in using dealership management systems and specialized inventory software, including Rapid Recon for tracking repairs and managing inventory.

A little history...

"Take care of the customer and your employees, and the rest will take care of itself."- Albert M. Serra

Serra Traverse City is proud to be part of Serra Automotive, one of the top ten privately-held retail automotive groups in the nation. In 1973, founder Albert M. Serra began with a single Chevy store and a people-first philosophy. Within five years, the dealership achieved Top Five status in the United States and, in the process, fine-tuned a solid formula for growth and an unquenchable passion for success. Following sound operational strategies, Serra Automotive has managed steady expansion in economies both struggling and strong.

Today, Serra Automotive operates in seven states and employs over 2,200 people. The network includes 44 dealerships and represents 56 automotive franchises, making it a formidable force in the $1 trillion automotive retailing industry.

Key Responsibilities

• Production Coordinator: Oversee the daily operations of the reconditioning department, including mechanical repairs, detailing, and quality control, to ensure timely turnaround times (cycle time).
• Workflow Coordination: Assign daily work to technicians, detailers, and lot staff, monitoring progress and addressing issues or delays as they arise.
• Inventory Coordinator: Manage and track all used vehicle inventory, coordinate vehicle inspections, and ensure accurate record-keeping within the dealership's management system.
• Software Coordinator: Utilize Rapid Recon and Dealership Management System effectively to manage repairs, process repair orders, and track related documentation and costs related to the used car inventory.
• Quality Control: Conduct periodic spot checks of completed jobs to ensure adherence to company standards and compliance with all federal, state, and local regulations.
• Collaboration: Communicate effectively with the Sales, Body shop, Detail and Parts Departments to prioritize workflow, order necessary parts, and ensure vehicles are front-line ready for the sales lot.
• Reporting: Prepare reports for upper management on production status, profitability, and key performance indicators.
  
  

Qualifications

• Skills:
• Demonstrated ability to multitask and prioritize multiple tasks and deadlines effectively.
• Proficiency in computer systems and software. Dealership management systems (DMS).
• Specific experience with Rapid Recon or similar inventory/service tracking software is recommended.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent oral and written communication and interpersonal skills.
• Requirements:
• High school diploma or equivalent required.
• Valid driver's license with a clean driving record.
• Ability to work in various weather conditions
  

Compensation

Competitive pay based on experience

Benefits

• Medical, Dental, Vision Insurance, 401(k), Short- and Long-Term Disability
• $15k of Employer-paid Life Insurance
• Employee Referral & Discount Program, Employer-Paid College Tuition
• Paid time off
• Growth Opportunities
  
  

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit and use hand to finger, handle or feel. The employee frequently is required to talk or hear. Specific vision abilities required by this job include close vision.
  
  

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.
  
  

All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test.