What are the responsibilities and job description for the Coffee Shop Manager position at Serra Doce Coffee Shop - daytona beach?
About Us
Serra Doce Coffee Shop is a community-focused café known for quality coffee, fresh food, and a welcoming atmosphere. We pride ourselves on delivering excellent customer experiences while maintaining a positive, team-oriented work environment. We are seeking a hands-on Coffee Shop Manager who is passionate about hospitality, leadership, and operational excellence.
Position Overview
We are looking for an experienced, motivated Coffee Shop Manager to oversee daily operations while actively working alongside the team. This role combines leadership, customer service, barista duties, and food preparation. The ideal candidate is organized, proactive, and thrives in a fast-paced café environment.
Key Responsibilities
- Lead daily operations of the coffee shop to ensure smooth workflow and high-quality service
- Provide exceptional customer service and resolve customer concerns professionally
- Prepare and serve espresso drinks, coffee beverages, and other menu items
- Assist with food preparation, including sandwiches and light menu items
- Maintain cleanliness, sanitation, and health code compliance throughout the café
- Train, coach, and support baristas and team members
- Create staff schedules and ensure appropriate coverage
- Monitor inventory levels and assist with ordering supplies
- Maintain organization of front-of-house and back-of-house areas
- Foster a positive team culture focused on teamwork, accountability, and customer satisfaction
- Lead by example and contribute as a working manager on the floor
Qualifications
- Previous experience in a coffee shop, café, restaurant, or hospitality management role preferred
- Barista experience strongly preferred
- Strong leadership, communication, and interpersonal skills
- Ability to multitask and remain organized in a fast-paced environment
- Customer-focused mindset with a passion for hospitality
- Reliable, punctual, and detail-oriented
- Flexible availability, including mornings, weekends, and holidays as needed
Preferred Skills (Keywords for Applicants)
Coffee shop manager, café manager, barista, food service management, hospitality management, customer service, team leadership, inventory management, scheduling, espresso preparation, food prep.
What We Offer
- Competitive hourly pay ($18–$20/hour)
- Supportive and positive team environment
- Opportunity to grow with a local business
- Hands-on leadership role with impact on daily operations and team culture
How to Apply
Please submit your resume through really. Qualified candidates will be contacted for an interview. We look forward to meeting individuals who are passionate about coffee, customer service, and leading a team.
Pay: $18.00 - $22.00 per hour
Work Location: In person
Salary : $18 - $20