What are the responsibilities and job description for the Bilingual Medical Receptionist position at Serra Community Medical Clinic, Inc.?
The bilingual Medical Receptionist is the first point of contact for all patients and guests. Customer service is extremely important in this role. This person will be responsible for processing patients quickly and efficiently for treatment, gathering/updating information as well as getting financial/demographic information.
Responsibilities:
· Greets patients, guests and sign them in upon arrival.
· Obtain insurance and demographic information.
· Provide patients with intake and new patient forms as well as legally required documents.
· Provide patients with support and guidance as needed.
· Process payments for payments for co-pays and uninsured cash patients.
· Answer multi-line pones and either direct the caller to the appropriate party or handle the caller’s needs.
· Schedule appointments for new and reoccurring patients based on the physicians’ availability.
· Maintain files stored in the EMR (Electronic Medical Records) system.
· Call patients to remind them of upcoming appointments.
· Prepare patients chart prior to their visit.
· Insurance verification (PPO, HMO, Medi-Cal, Medicare)
· Assist in obtaining treatment authorizations
· Performs other duties as assigned.
Requirements:
· High school diploma or equivalent required.
· Minimum of 1 year of medical reception experience preferred.
· Good command of English oral and written. (Bilingual Spanish preferred)
· Knowledge of Microsoft Office or other computer systems helpful.
· Ability to type at least 25 words per minute.
· Ability to accurately use a 10-key calculator
· Excellent customer service skills.
· Attention to detail and accuracy.
· Self-motivated, responsible, reliable and honest.
We offer an exceptional benefits package.
We are an equal opportunity employer.
Job Type: Full-time
Pay: $18.42 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18