Milieu Support Staff I

BrightQuest Treatment Centers is hiring a Milieu Support Specialist in Nashville, TN.

• Evening Shift 2:00pm-10:30pm

Primary Purpose and Function

Milieu Support Staff are responsible for assisting the clinical team and other Milieu Support Staff in providing support and supervision clients for clients with complex co-occurring disorders. MSS play a vital role in the day-to-day implementation of client treatment plans and communicating client behaviors and progress to the treatment team. MSS act as role models for positive interpersonal relationships and appropriate boundaries when working with clients.

Milieu Support Staff I: The Milieu Support Staff I (MSS I) supports the independent living skills of clients living in program operated houses and upholding licensing and Joint Commission standards within the facility, creating and maintaining a safe environment within the home.

Job Duties and Responsibilities

• Oversee the effective operation of milieu-related activities ensuring client safety and participation, as well as supporting clients in adhering to the program and housing guidelines and expectations.
• Support facilitators with milieu related meetings (community meetings, etc.) including enforcement of milieu rules and structure and supporting clients in adhering to the program expectations and responsibilities in treatment.
• Observes clients to monitor activities and behavior, and documents notable behaviors, medical and medication behaviors, and non-adherence to program guidelines. Provide one-to-one supervision for any client at risk.
• Complete timely shift reports that convey clear and concise statements summarizing client’s feelings, presentation and response in clinically significant encounters.
• Remain updated on clients’ treatment plans and clinical structures and support adherence to those structures during 1:1 shifts, house/room checks, and any milieu interactions, community outings, etc.
• Assist clients in completion of counseling assignments and appointments.
• Provide client transportation and support, as needed, to medical appointments, outside recovery meetings, grocery shopping trips, recreational outings and Work Development shifts and appointments.
• Assist with admissions and discharges, including preparing client rooms, conducting bag searches, orienting new clients to the program and ensuring all related documentation is complete and accurate.
• Ensure that room checks and safety checks are completed.
• Participates in the inspection of the residences for fire, safety, and maintenance purposes and conducts required scheduled fire and safety drills.
• Crisis management and intervention within accepted behavior management principles and as directed by clinicians or administrators.

Minimum Qualifications:

• HS Diploma and/or Bachelors Degree Preferred. Bachelor Degree in Psychology, Social Work, or other Health Related Field preferred.
• or 1-2 years of experience in related field.
• Ability to implement program guidelines, regulations, policies, and procedures
• Have a valid driver’s license and auto insurance
• Knowledge of records keeping, documenting, and filing
• Ability to work a flexible schedule
• Successfully complete drug screening and comprehensive background check

Our Benefits

Sero Mental Health and its subsidiary companies are proud to offer full-time employees and their dependents enrollment in multi-level medical, dental, and vision health benefits with substantial employer premium contributions. Additionally, the company offers employer paid Life Insurance and AD&D, Long Term Disability, Paid Parental Leave, and Employee Assistance Plans. Employees can choose from a variety of voluntary benefits including Medical and Dependent Care Flexible Spending Accounts, Short Term Disability Coverage, Hospital Indemnity and Accident Plans, Critical Illness Coverage, and Legal Assistance. Furthermore, the company offers generous Paid Time Off and Holiday Pay.

Both full and part-time employees have the opportunity to enroll in the company’s 401(K) Retirement Plans with company match of 100% of the first 3% contributed and 50% of the next 2% contributed per paycheck. Employees contributing to their 401K plan are 100% vested immediately upon becoming eligible for the company match.

All benefits are effective the 1st of the month following 30 days of hire.

BrightQuest Treatment Center is an Equal Opportunity Employer (M/F/D/V).