What are the responsibilities and job description for the Fulfillment Specialist position at Serigraph?
First Shift | Monday-Friday | 7:00 AM – 3:00 PM
Join our team as a Fulfillment Specialist and be the driving force behind flawless order execution! You'll be the go-to person for ensuring top-quality fulfillment operations, mentoring your teammates, and keeping our production lines running smoothly. If you thrive in a fast-paced environment with variety and want to make an impact—this is your chance!
\n- Lead Line Operations – Set up production lines, monitor kit preparation, and perform First Piece Approval
- Team Coordination – Direct and motivate Fulfillment Associates, flex employees, and temp staff to meet specifications
- Quality Assurance – Conduct in-process audits, enforce quality standards, and stop production if needed to correct concerns
- Data & Reporting – Verify and report labor data, complete job tickets, and track efficiency metrics
- Technical Skills – Use EZPOP system/Hydra for preflighting and Excel for formatting
- Finishing Tasks – Packing, counting, labeling, shrink wrapping, and equipment operation
- Sustainability – Follow environmental practices including recycling, waste reduction, and energy conservation
- Continuous Improvement – Evaluate and recommend improvements for kit packing line
Minimum Requirements:
- High school diploma or equivalent
- Strong communication and troubleshooting skills
- Leadership mindset (no supervisory title, but the ability to train and mentor peers)
- Organized and able to multitask
- Proficiency in Microsoft Word & Excel
- Basic math skills
- Professional, service-oriented attitude
- Knowledge of safety, housekeeping, and PPE practices
Preferred (But Not Required!):
-
- Experience with Fulfillment Operations and ERP systems
- Stable Schedule – Monday-Friday, first shift, no weekends!
- Culture of Growth – We value accountability, continuous improvement, and teamwork
- Make an Impact – Your work directly ensures customers receive flawless orders
- Supportive Team – Collaborate with dedicated professionals who have your back
- Sustainability Focus – Be part of a company that cares about the environment
Ready to Join?
If you're ready to bring your skills, leadership attitude, and attention detail to a team that values excellence, apply today! We're looking for someone who embraces our values, asks questions, and wants to grow with us.
Who is Serigraph?
Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer’s brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference—because that’s the kind of community we want.
Life at Serigraph
The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy:
Competitive wages with shift premiums
Access to earned wages before the scheduled payday
A clean and air-conditioned environment
Paid time off, 10 paid holidays, and a vacation buy/sell program
Paid lunch breaks and holidays included in overtime
Free onsite healthcare and telemedicine including COVID testing
Full benefits package including health, dental, vision, disability, and life insurance
401(k) eligibility on day one
Free onsite fitness facility and walking trails
Cross training, growth, and promotion from within
What are you waiting for? Apply to join the Serigraph team today!
*Serigraph is an Equal Opportunity Employer*