What are the responsibilities and job description for the Front Desk Coordinator (Dental office) position at Serenity Smiles?
We are a dental office that focuses on providing high quality comprehensive dental care to every patient. We are looking for the best and brightest Front Desk Coordinators who share our passion for serving our patients and community.
At A Glance:
- $18-24 per hour
- Eligible to earn daily bonus
- Location: Miramar Beach, FL
- 5 day work week
Key Responsibilities
- Welcome patients and ensure patient information is complete and up to date
- Collect and process patient payments and insurance co-pays
- Schedule patient appointments
- Audit the patient record to prepare for future appointments
- Complete end of day documents and audits
- Oversee appointment scheduling, confirmations, and follow-ups
- Handle phone systems effectively, addressing inquiries and directing calls appropriately
- Verify patient insurance benefits and eligibility.
- Communicate with insurance companies to obtain plan coverage information.
- Review and update patient records in practice management software.
- Maintain organized documentation of insurance communications and verifications.
- Stay updated on insurance policies, changes, and regulations.
Qualifications
- 1 years SUPERIOR customer service experience
- Strong organizational skills and ability to multi-task
- Strong communication and interpersonal skills
- Ability to work collaboratively with team members to provide exceptional patient care
- Proficient with practice management software (Dentrix preferred)
- Familiarity with dental terminology is a plus.
- Knowledge of dental billing and coding practices
Benefits
- PPO health Insurance (after eligibility is met)
- HSA match (after eligibility is met)
- Opportunity for daily bonus
- Paid Time Off and sick days
- Competitive pay and hours
- Positive and fun work environment
If you are passionate about providing exceptional service in a healthcare setting and possess the necessary skills, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- Employee discount
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid time off
Ability to Relocate:
- Miramar Beach, FL 32550: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $24