What are the responsibilities and job description for the Senior Property Manager - Class A Office position at Serenity Recruitment Group?
Role Overview
We are seeking an experienced Senior Property Manager to oversee a high-profile, Class A commercial office asset on behalf of a private ownership group. This is a flagship property requiring best-in-class operational execution, strong financial discipline, and a refined, tenant-facing approach.
The Senior Property Manager will have direct responsibility for the day-to-day performance of the asset and will serve as a key representative of ownership. The role works closely with asset management, engineering, leasing, and third-party partners to ensure the property operates at an institutional, trophy-level standard.
Key Responsibilities
Property Operations & Tenant Relations
- Lead daily operations of a Class A / trophy commercial office property
- Serve as the primary point of contact for tenants and ownership representatives
- Deliver a high-touch tenant experience and resolve issues promptly and professionally
- Ensure compliance with all building policies, procedures, and regulatory requirements
- Maintain Class A presentation standards across all common areas and building systems
Financial Management
- Prepare, manage, and oversee annual operating budgets and forecasts
- Review monthly financial statements and variance reports; address deviations proactively
- Oversee CAM budgets, recoveries, and reconciliations
- Monitor operating expenses and drive cost efficiencies without compromising service quality
Vendor & Contract Management
- Select, manage, and oversee third-party vendors and service providers
- Negotiate service contracts and manage renewals
- Monitor vendor performance, ensuring compliance with contractual and service standards
Capital Projects & Maintenance
- Coordinate and oversee capital improvements, tenant improvements, and repair & maintenance programs
- Partner closely with engineering and construction teams to ensure projects are delivered on time and on budget
- Track project scopes, budgets, schedules, approvals, and close-outs
Reporting & Ownership Communication
- Prepare detailed operational and financial reporting for ownership and asset management
- Provide regular updates on property performance, tenant matters, and capital initiatives
- Support asset management efforts related to audits, inspections, leasing coordination, and strategic initiatives
Qualifications
- 5–10 years of experience managing commercial office or mixed-use properties, preferably Class A or trophy assets
- Strong knowledge of commercial property operations, budgeting, and CAM reconciliations
- Experience operating within an institutional property management environment
- Excellent communication, organizational, and stakeholder-management skills
- Proficiency with Yardi, MRI, or similar property management systems
- Bachelor’s degree preferred; CPM, RPA, or similar designation is a plus
Ideal Candidate Profile
- Polished, professional, and detail-oriented
- Comfortable managing high-visibility assets and sophisticated stakeholders
- Strong financial acumen paired with hands-on operational leadership
- Service-driven, calm under pressure, and ownership-minded
Opportunity Highlights
- Oversight of a flagship, institutional-quality commercial office asset
- High level of responsibility and visibility within a private ownership structure
- Opportunity to operate at best-in-market standards alongside experienced ownership and asset management partners
Salary : $130,000 - $140,000