What are the responsibilities and job description for the Dog Salon Assistant Manager — Front Desk & Operations position at Serenity Pet Spa?
Overview
Join our vibrant pet care team as a Dog Salon Assistant Manager — Front Desk & Operations! In this energetic role, you will be the friendly face that welcomes clients, manages daily salon operations, and ensures a smooth experience for both pets and their owners. Your leadership will help create a positive, clean, and efficient environment where animals receive top-quality care and grooming services. If you’re passionate about animals, thrive in a fast-paced setting, and excel at customer service, this is the perfect opportunity to grow your career in pet care and salon management.
What You'll Do
- Close the salon independently, following all procedures and checklists
- Own the front desk — greet clients, check pets in and out, process payments
- Count and reconcile the cash drawer
- Manage and maintain the appointment calendar with accuracy and efficiency
- Manage and track salon inventory, flagging low stock and placing supply orders as needed
- Maintain basic records and logs using spreadsheets — comfort with Excel or Google Sheets is required
- Answer phones and respond to inquiries in a friendly, professional manner
- Communicate with groomers about scheduling, client needs, and dog behavior
- Ensure the salon is clean, organized, and ready for the next day before closing
- Sanitize tubs, tables, equipment, and all common areas at end of shift
- Restock supplies and flag anything that needs attention
- Help create a calm, welcoming experience for every dog and their owner
Who You Are:
- Self-directed — you don’t need someone looking over your shoulder
- Reliable and consistent; your team knows they can count on you
- Professional and warm with clients, even on a hectic day
- Organized and detail-oriented; you notice what others miss
- Comfortable with basic spreadsheets (Excel or Google Sheets) and confident handling cash accurately
- Comfortable around dogs of all sizes and energy levels
- Experienced in customer service, office coordination, or salon/retail operations — a plus, not a requirement
- A good communicator who keeps the team informed and works well with others
Schedule & Pay
Starting pay: $18–$20/hour based on experience.
This is a full-time position with a consistent weekly schedule:
- Tuesday: 12:00–8:30 PM
- Wednesday–Friday: 10:00–6:30 PM
Reliable hours mean you can build your life around a schedule that doesn’t change week to week.
Our Culture
At Serenity Pet Spa, we work as a team and we take care of each other — the same way we take care of the dogs. We’re a fun, hardworking group that loves what we do. If you bring energy, accountability, and a genuine love for animals, you’ll fit right in.
Think this sounds like you? We’d love to hear from you.
Apply today and let’s talk.
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- On-the-job training
- Opportunities for advancement
- Paid time off
- Retirement plan
Work Location: In person
Salary : $18 - $20