What are the responsibilities and job description for the Travel Coordinator & Employee Support Administrator position at Serenity Mental Health Centers?
Travel Coordinator & Employee Support Administrator
Location: Lehi, UT
Job Type: Full-Time (40 hours) ON-SITE (Not Remote)
Reports To: Executive Administrative Manager
Position Overview
We are seeking a highly organized and detail-oriented Travel Coordinator & Employee Support Administrator to manage corporate travel arrangements and provide exceptional employee support. This role ensures efficient, cost-effective travel solutions while maintaining compliance with company policies and fostering a positive work environment.
Key Responsibilities
Travel Coordination
- Arrange flights, accommodations, ground transportation, and other travel logistics for employees.
- Prepare and distribute comprehensive travel itineraries, including flight details, hotel reservations, and meeting schedules.
- Ensure adherence to company travel policies and budget guidelines; track expenses and reconcile invoices.
- Negotiate with vendors (airlines, hotels, etc.) to secure competitive rates and favorable terms.
- Serve as the primary point of contact for travelers, providing assistance with travel-related inquiries and emergencies.
- Advise employees on visa requirements and necessary documentation for international travel.
- Analyze travel data to identify trends and opportunities for cost savings.
Employee Support
- Manage employee onboarding and offboarding processes in collaboration with managers, HR, and IT.
- Oversee PTO approvals and ensure compliance with company policies.
- Develop and implement employee engagement initiatives, including incentive programs, events, and meetings.
- Act as a liaison between employees and management across all locations.
Qualifications & Skills
- Experience: 3–5 years of corporate travel coordination experience, including large-scale events.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, MS Teams).
- Soft Skills:
- Exceptional organizational skills and attention to detail.
- Strong written and verbal communication abilities.
- High level of customer service orientation and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong negotiation skills and ability to meet deadlines under pressure.
Benefits
- Comprehensive health coverage (Medical, Dental, Vision, Life, Disability).
- Paid Time Off.
Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of background checks and drug screening.