What are the responsibilities and job description for the Manager of Credentialing position at Serenity Mental Health Centers?
Manager of Credentialing
Location: Lehi, UT (Onsite)
Employment Type: Full-Time
Serenity Healthcare is seeking a Manager of Credentialing to oversee provider credentialing and enrollment processes across our behavioral health network. This role ensures providers meet licensing, payer, and regulatory requirements while maintaining accurate records and supporting operational readiness across the organization.
What You’ll Do
- Oversee credentialing and re-credentialing for physicians, therapists, and clinical providers
- Ensure timely provider enrollment with insurance networks and regulatory bodies
- Verify licenses, certifications, and required documentation for compliance
- Track expirations and maintain active provider status across payers
- Maintain accurate credentialing databases and provider records
- Support audits and compliance reviews related to licensing and enrollment
- Partner with HR, billing, and operations teams to onboard providers smoothly
- Stay current on credentialing regulations and payer requirements
- Provide credentialing updates and reporting to leadership
What We’re Looking For
- 3–5 years of credentialing experience in healthcare or behavioral health
- Experience with provider enrollment and payer credentialing processes
- Knowledge of regulatory and compliance standards for healthcare providers
- Familiarity with credentialing software and tracking systems
- Strong attention to detail and organizational skills
- Ability to manage sensitive information with confidentiality
- Clear written and verbal communication skills
- Bachelor’s degree in healthcare administration, business, or related field preferred (or equivalent experience)
Pay & Benefits
- Competitive salary based on experience
- Medical, dental, and vision insurance
- Life insurance
- 401(k) retirement plan
- Paid time off
- 10 paid holidays
About Serenity Healthcare
Serenity Healthcare provides evidence-based mental health treatments focused on improving long-term outcomes for patients. We invest in our employees and foster a collaborative, growth-oriented environment that supports both professional development and quality patient care.
Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.