Program Manager

*Local Metro Atlanta Candidates*
*REQUIRED Certifications MUST be ACTIVE.
**Candidate s resume MUST reflect ALL the REQUIRED skills in their jobs performances**

Position Overview

UI Inspire modernization program, a large-scale initiative to transform the State s Unemployment Insurance (UI) systems for Benefits, Tax, and Appeals operations. The modernization effort is intended to improve citizen service delivery, operational efficiency, system security, and program integrity while enabling scalable, cloud-enabled digital services for claimants, employers, and agency staff.

Key Responsibilities

Program and Project Management

Lead planning, execution, and monitoring of the UI Inspire modernization project, ensuring alignment with GDOL strategic modernization goals. Solve complex problems and drive action across the organization.

Coordinate activities across Benefits, Tax, and Appeals modernization workstreams and associated vendor delivery teams.

Develop and maintain integrated program schedules, milestone tracking, and risk mitigation strategies aligned with the planned September 2026 go-live timeline.

Track delivery of critical implementation milestones including system testing, user acceptance testing, data migration validation, security testing, and production readiness.

Manage dependencies between vendor deliverables, agency readiness activities, and federal certification requirements.

Track and report on project budget.

Required Qualifications

Bachelor s degree in information systems, public administration, business administration, computer science, or related field.

10 years of experience managing large-scale IT modernization or enterprise system implementation projects.

Demonstrated experience managing government technology modernization initiatives, preferably in unemployment insurance, workforce systems, or human services.

Experience working with multi-vendor delivery environments and state technology governance frameworks.

Strong knowledge of Agile, hybrid, or iterative software delivery methodologies.

Experience coordinating development, system testing, data migration, and implementation readiness activities.

Experience supporting state unemployment insurance system modernization programs.

Familiarity with federal certification processes and readiness expectations for UI systems.

Experience managing cloud-based or enterprise platform implementations.

Experience working with public sector program governance and executive oversight structures.

PMP, PMI-ACP, or similar project management certification.

PgMP certification.

Key Skills

Large-scale IT modernization program management

System Implementation vendor management

Vendor and stakeholder coordination

Risk and issue management

Executive communication and reporting

Implementation planning and operational readiness

Cross-functional team leadership

Work Environment

This is a contract-based role supporting the Georgia Department of Labor. The Program Manager will collaborate closely with state leadership, program stakeholders, and vendor teams to deliver the UI Inspire modernization program.