What are the responsibilities and job description for the Marketing and Admissions Director position at Serenity Hills Senior Living?
Job Overview
At Serenity Hills Senior Living, we believe choosing a senior living community is about more than finding a place to live, it's about finding a place to call home. As our Marketing & Admissions Director, you'll be the welcoming face of Serenity Hills, helping families navigate one of life's most important decisions with compassion, confidence, and care.
This is a dynamic role for someone who loves connecting with people, building relationships, and thinking creatively. One day you may be networking with healthcare professionals, the next you're giving a family a tour they'll never forget, creating engaging social media content, updating our website, or celebrating a resident milestone online. Every day brings something new, and every interaction is an opportunity to make a meaningful impact.
Duties
- Develop and execute a community marketing plan to maintain high occupancy.
- Complete a minimum of two community outreach visits each week to hospitals, skilled nursing facilities, physician offices, home health agencies, hospice agencies, rehabilitation centers, assisted living communities, and community organizations.
- Build and maintain professional relationships with discharge planners, social workers, case managers, physicians, and referral sources.
- Attend networking events, health fairs, chamber meetings, and senior resource events.
- Represent Serenity Hills professionally within the community.
- Track outreach activities and referral sources using CRM or marketing logs.
- Provide weekly marketing reports to the Executive Director.
- Manage and maintain Serenity Hills' website, ensuring content, services, contact information, and community updates remain current and accurate.
- Manage the community's social media accounts by creating engaging content, promoting resident activities and events, highlighting staff, responding to inquiries, and maintaining a positive online presence while ensuring HIPAA compliance
Experience
- Minimum of 2 years of experience in admissions, marketing, sales, customer service, or business development, preferably in senior living, healthcare, or a related field.
- Experience building and maintaining professional relationships with hospitals, physicians, case managers, discharge planners, home health agencies, hospice providers, and other referral sources.
- Experience conducting tours, educating prospective residents and families, and guiding individuals through the admissions process.
- Experience coordinating move-ins and ensuring a positive resident and family experience.
- Strong customer service, communication, and relationship-building skills.
- Experience organizing community outreach events, networking activities, or public presentations.
- Experience using Microsoft Office and maintaining accurate documentation and reporting.
If you're energized by meeting new people, enjoy telling great stories, have a passion for marketing, and want to help grow a community where seniors thrive, we'd love to have you join our team. At Serenity Hills, you'll play a key role in growing our community while making a real difference in the lives of residents and their families.
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $25 - $30