What are the responsibilities and job description for the Receptionist position at Serenity Healthcare?
Job Description
We are seeking a Receptionist to join our team at Serenity Healthcare's Lake Mary, FL office.
The ideal candidate will have excellent communication and interpersonal skills to provide an exceptional experience for our patients.
Key Responsibilities:
- Update and verify customer information upon each visit.
- Create rapport with patients by remembering their names, interests, and stories.
- Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
- Ensure a positive patient experience by providing support and compassion.
- Rotate through other various office tasks throughout the day.
Requirements:
- High School Diploma or GED.
- Excellent verbal and written communication, and basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1 year of full-time customer service experience, reception, or personal customer service industry.
About Us:
Serenity Healthcare is a leader in the field of healthcare technology. We use advanced medical devices to give our patients long-term success even when other treatments have failed.
Benefits:
- Career Advancement Opportunity
- Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
- Paid Time Off
- 10 Major Holidays Off
- 401k
- Employee Referral Program
