What are the responsibilities and job description for the Patient Care Manager position at Serenity Healthcare?
Patient Care Manager
Serenity Healthcare is seeking a Patient Care Manager with sales background for our Phoenix-Chandler, AZ office. You will oversee a team of sales-minded patient care advocates. In this role, you will play a vital part of our team within our clinic by becoming the expert on Psychiatric Interventions, i.e. TMS and Ketamine. This position is part of our management growth plan, with a fast growth opportunity into leadership positions (Operations Management, Regional Management, etc.). Come join our team and make a difference in our patients’ lives!
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Responsibilities
- After the provider selects a treatment plan for a patient, it’s your job to get the patient educated, hopeful, and started.
- Ownership of patient outcomes including follow up on insurance, patient scheduling needs, and overcoming patient concerns.
- Lead and hold team accountable to company metrics.
- Willingness to cross train and be the fallback for other roles in the clinic as needed.
- Responsibility to be in clinic during providers work hours.
Benefits of working with Serenity
- Opportunity for growth and advancement (80% promotion rate after 12 months)
- Insurance Benefits (Medical, Dental, Vision) Serenity covers 90% of your insurance premium.
- Generous PTO 10 paid Holidays
- Pay $55,000 annually
- Life Insurance, 401k, employee referral program and so much more
Qualifications
- High School Diploma/ GED.
- At least 3-4 years of sales experience or marketing.
- Past leadership/supervisor experience
Who We Are
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
*This position is contingent on successfully completing a criminal background check upon hire.
Salary : $55,000
