What are the responsibilities and job description for the Medical Sales Associate (Entry-Level) position at Serenity Healthcare?
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Further or start your career in healthcare! At Serenity Healthcare, we have the fulfilling job of helping patients take their life back! Now more than ever, people are struggling with a variety of mood disorders including but not limited to depression and anxiety. We can help all these people! As a medical sales associate, you will primarily be helping patients understand the lifesaving benefits of medication, TMS, and Ketamine. The position will include cross training primarily with operating the TMS machine. This is an entry level position with a lot of opportunities in a fast-growing healthcare technology company.
What We Offer
- A rewarding and fulfilling career where you get to feel the direct impact of your role in helping patients take back their lives
- Career advancement in a rapidly growing company
- Medical, Dental and Vision insurance (Serenity Covers 90% of your insurance premium)
- Health Savings Account
- Paid time off
- 10 Major Holidays off
- 401k
- Paid company lunches and treats
Who We Are
Serenity has helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. Serenity’s approach to treating patients is to offer holistic options and treat the whole person by providing an atmosphere of positivity, support, and healing in an outpatient setting.
We bring passion for improving our patient’s lives along with providing an exciting and meaningful work experience, while creating work life integration. We take our people and culture seriously and make it a priority to invest in both.
What You’ll Do
- Provide the highest level of patient care through compassion and understanding
- Passionately educate patients on treatment options (TMS, Ketamine, etc.)
- Work directly with an assigned provider to maximize exceptional patient care
- Accurately complete patient evaluations through conversational assessments
- Assist with daily clinical operations
- Drive positive patient results
Qualifications
- You really have to enjoy talking to patients all day
- High School Diploma or GED; Associates in healthcare related field, communications, marketing, or business preferred
- Minimum of 1 year in a customer or patient facing role
- Comfortability in navigating unique customer interactions
- Keen attention to detail
- Adaptive communication skill set
- Empathetic and positive attitude
- Patience and the ability to remain calm in stressful situations
- Embrace Serenity Values: Gratitude, Proactive, Generous, Positive, Helpful, Humble, Honest, Loyal, Care, Builder, All-In
- Employment is dependent on the successful completion of a background check and drug screen
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