What are the responsibilities and job description for the Security Office Front Desk Reception position at Serenity Estates of Lincolnshire?
Security Office Front Desk Reception
Job Summary:
At Serenity Estates of Lincolnshire, we are committed to providing exceptional care and comfort to our residents. As a Security Officer Front Desk Reception, you will play a vital role in ensuring the safety and well-being of our community. This is a Security Officer Front Desk Reception opportunity to join our team and make a meaningful difference in the lives of our residents.
Responsibilities:
Security Officer Front Desk Reception: Provide exceptional customer service to residents, families, and staff by greeting and assisting visitors, answering phone calls, and responding to inquiries in a timely and professional manner.
Monitor and control access to the community, ensuring the safety and security of residents, staff, and visitors. Ensuring all access doors to the exterior of the building are secured and alarmed.
Operate the front desk, utilizing computer systems to manage resident information, track appointments, and document events as necessary
Main responsibility to ensure the safety of all of our residents and staff within the building during off business hours (8pm to 6am full time)
Maintain confidentiality and handle sensitive information with discretion.
About the Role:
As a Security Office Front Desk Reception, you will be the first point of contact for our community, and your exceptional communication skills will help build strong relationships with our residents, families, and staff.
Requirements:
High school diploma or equivalent required; education or experience in a related field preferred.
Ability to work a flexible schedule, including rotating weekends and rotating holidays
Position is full time 8pm to 6am
We are a skilled nursing facility and due to the nature of our business an Illinois certified nursing assistant license would be extremely beneficial.
Proficiency in basic computer software, including Microsoft Office.
Excellent communication and interpersonal skills.
Strong sense of urgency
Ability to maintain confidentiality and handle sensitive information with discretion.
Join Our Team:
If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this Security Office Front Desk Reception opportunity. Submit your application today to join our team and make a difference in the lives of our residents.
Apply Now:
Salary : $21 - $23