Home Care Scheduler & Recruitment Coordinator

We are seeking a highly organized, dependable, and motivated Home Care Scheduler & Recruitment Coordinator to join our office team in Danbury, CT.

The ideal candidate is an excellent communicator, thrives in a fast-paced environment, and understands the importance of maintaining consistent caregiver coverage while recruiting qualified professionals.

Previous experience working in a home care agency is strongly preferred.

Key Responsibilities

Scheduling & Caregiver Coordination

• Coordinate daily and weekly caregiver schedules for clients receiving hourly and live-in home care services.
• Match caregivers with clients based on availability, experience, location, and care needs.
• Manage last-minute call-outs, schedule changes, and open shifts.
• Communicate professionally with caregivers, clients, families, and office management.
• Maintain accurate caregiver schedules and client assignments.
• Monitor caregiver attendance, punctuality, and shift confirmations.
• Proactively identify staffing gaps and develop solutions to prevent interruptions in care.
• Maintain accurate scheduling records using agency software.
• Assist with emergency scheduling situations and caregiver coverage.

Recruitment & Hiring

• Recruit qualified PCAs, CNAs, homemakers, companions, and live-in caregivers.
• Post and manage job advertisements on Indeed and other recruitment platforms.
• Review applications, screen candidates, and schedule interviews.
• Conduct initial telephone screenings and assist with in-person interviews.
• Coordinate onboarding paperwork, background checks, employment verification, and required documentation.
• Maintain an organized pipeline of qualified caregiver applicants.
• Follow up with candidates throughout the hiring process.
• Assist with caregiver orientations and onboarding.
• Develop recruitment strategies to maintain a strong pool of available caregivers.

Office Administration & Communication

• Answer incoming calls and respond to caregiver and client inquiries.
• Maintain accurate employee records and scheduling documentation.
• Work closely with the Office Manager and Director to support daily operations.
• Maintain confidentiality of client and employee information.
• Assist with administrative responsibilities as needed.
• Provide exceptional customer service to clients, families, and caregivers.

Qualifications

Required:

• Excellent organizational and time-management skills.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize responsibilities.
• Comfortable working in a fast-paced office environment.
• Proficiency with computers, email, Microsoft Office, and scheduling systems.
• Strong problem-solving skills and attention to detail.
• Ability to remain calm and professional during stressful scheduling situations.
• Dependable, punctual, and committed to maintaining consistent communication.
• Ability to work independently and collaboratively.

Strongly Preferred:

• Previous home care scheduling or recruitment experience.
• Experience working with a non-medical home care agency.
• Familiarity with Medicaid home care programs and caregiver scheduling.
• Experience using AxisCare or similar home care management software.
• Experience recruiting PCAs, CNAs, and live-in caregivers.
• Bilingual English/Spanish or English/Portuguese.

What We’re Looking For

We are looking for someone who is proactive, accountable, and solution-oriented.

Our ideal candidate:

• Takes initiative without constant supervision.
• Understands the urgency of filling caregiver shifts.
• Communicates promptly and professionally.
• Builds positive relationships with caregivers and families.
• Can handle multiple scheduling requests simultaneously.
• Follows through on responsibilities and commitments.
• Understands that dependable scheduling is essential to quality client care.
• Is passionate about helping seniors receive consistent, compassionate care.

Why Join Serenity Care at Home?

• Join a growing, locally owned home care agency.
• Work in a supportive, team-oriented office environment.
• Make a meaningful difference in the lives of seniors and their families.
• Opportunity for professional growth.
• Be part of a company that values compassion, accountability, and teamwork.

How to Apply

Interested candidates should apply through Indeed with an updated resume.

Candidates with previous home care scheduling and recruitment experience are strongly encouraged to apply.

Serenity Care at Home LLC
60 West Street, Suite 4A
Danbury, CT 06810
Phone: (203) 404-7024

Serenity Care at Home LLC is an Equal Opportunity Employer.

Pay: $26.25 - $31.61 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Language:

• English & Spanish (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Danbury, CT 06810 (Required)

Work Location: In person

Salary : $26 - $32