Solutions Engineer (U.S.)

Who We Are:

We are a rapidly growing embodied AI company revolutionizing human labor. Leveraging cutting-edge robotics and advanced artificial intelligence, we develop transformative technologies that redefine how work is done across multiple industries—empowering businesses to streamline operations, boost productivity, and unlock new possibilities.

Overview:

As a Solutions Engineer, you will serve as the bridge between our cutting-edge AI robotics technology and the unique needs of our customers. You’ll design and present tailored solutions, collaborate closely with cross-functional teams, and support clients throughout the entire project lifecycle, from requirement gathering to on-site implementation. This role combines technical expertise, customer engagement, and problem-solving, offering the opportunity to shape innovative automation solutions while working remotely across the U.S.

Your Responsibilities:

• Develop customer-centric solutions: Analyze customer requirements and design tailor-made system concepts.
• Technical-commercial interface: Translate technical requirements into customer-oriented solutions and support sales teams in solution design.
• Customer engagement: Present solution designs in sales calls, collaborate on improvements/modifications, and ensure strong communication throughout the project lifecycle.
• Cross-functional collaboration: Work closely with engineering, product, and operations teams to ensure smooth project delivery—on time and within budget.
• Documentation & training: Generate user manuals, preventative maintenance guides, spare parts lists, and deliver customer training.
• Market insights: Identify new market opportunities, trends, and feedback to inform product/solution roadmap.
• On-site support: Travel to customer sites to gather requirements, conduct assessments, and provide solution support.
  
  

Qualifications:

Must-Haves

• 3 years experience designing complex electromechanical systems.
• 3 years experience in requirements gathering and system design.
• Proficiency in SolidWorks (or similar CAD software).
• Strong technical fluency in warehouse automation and operations.
• Excellent communication skills: able to explain complex topics clearly to both technical and business audiences.
• Ability to work independently in a remote environment.
• Willingness to travel to customer sites within the U.S. (up to 30%).
• Professional proficiency in English.
• Authorization to work in the United States.
  
  

Nice-to-Haves

• 2 years in intralogistics, logistics consulting, or fulfillment operations.
• Experience with AI robotics or robotic system integration.
• Familiarity with industrial safety standards and compliance (OSHA, CE, etc.).
• Experience working in a fast-paced startup environment.
• Willingness to travel internationally.
• Knowledge of additional CAD tools, simulation software, or PLM systems.
  
  

Soft Skills

• Self-organization: Strong organizational skills with the ability to manage multiple projects.
• Team player: Collaborative and effective communicator in both in-person and distributed/virtual teams.
• Self-starter: Proactive, resourceful, and able to thrive with minimal supervision.
• Problem-solver: Strong analytical mindset, with ability to break down complex problems into actionable steps.
  
  

Compensation & Benefits

Base salary range: USD $100,000 – $130,000 (actual pay based on skills, experience, and location).

Benefits:

• Medical, dental, and vision insurance for you and your dependents
• 401(k) with 100% company match
• 20 days paid time off
• Parental leave
• Paid sick leave
• Wellness or gym stipend
• Learning and development support
• Equity/Bonus
  
  

Additional Information

• Employment may be contingent upon a background check consistent with applicable law.
• We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other status protected by law.