What are the responsibilities and job description for the Business Consultant Special Projects position at SERCO OF TEXAS - GULF COAST?
Position Summary
The Business Consultant Special Projects serves as the primary point of contact for employers seeking advanced workforce solutions beyond traditional hiring support. This role not only provides the core business consulting functions of engaging employers, identifying workforce needs, and connecting to talent pipelines, but also specializes in leveraging state and federal programs that expand training and upskilling opportunities for the regional workforce. The Consultant will design and implement innovative strategies, including On-the-Job Training (OJT), Registered Apprenticeship, Pre-Apprenticeship, Industry-Recognized Apprenticeships, Work-Based Learning, Skills Development Fund projects, Current Worker Training, and Career & Technical Education (CTE) partnerships.
Key Responsibilities
- Employer Engagement & Consultation: Work directly with business leaders to assess workforce challenges and provide tailored solutions that align with both immediate hiring needs and long-term workforce development goals.
- Special Project Implementation: Serve as subject matter expert and employer liaison for programs such as OJT, Registered Apprenticeship, Pre-Apprenticeship, Work-Based Learning, and other innovative training models. Guide employers through program design, compliance, and implementation.
- Training & Upskilling Solutions: Assist employers in accessing resources like the Skills Development Fund, Current Worker Training grants, and CTE partnerships to strengthen employee pipelines and improve retention.
- Partnership Development: Collaborate with education providers, workforce board staff, economic development organizations, and state agencies to build pathways that connect employers with qualified talent and training opportunities.
- Program Advocacy & Promotion: Lead outreach, presentations, and employer roundtables to promote the adoption of Registered Apprenticeships and other special project initiatives as workforce strategies.
- Data & Reporting: Track and evaluate outcomes for employers engaged in special projects, ensuring compliance with program requirements while demonstrating impact on employer performance and workforce metrics.
- Innovation & Best Practices: Research, pilot, and recommend new employer services that expand the reach of traditional workforce solutions, ensuring the One Stop Career Office remains at the forefront of workforce innovation.
Qualifications
- Bachelor’s degree in business, Workforce Development, Human Resources, or related field
- Minimum of 5 years’ experience in business consulting, workforce development, or employer services, with demonstrated expertise in apprenticeship, OJT, or training program development.
- Strong understanding of state and federal workforce development programs, including the Skills Development Fund, Registered Apprenticeship, and CTE initiatives.
- Proven track record of building and sustaining high-level partnerships with employers, training providers, and community stakeholders.
- Excellent communication, facilitation, and project management skills.