What are the responsibilities and job description for the INTEGRATED LOGISTICS SUPPORT/OVERHAUL (ILS/ILO) MANAGER position at Serco North America?
Position Description :
Are you a highly skilled logistics leader committed to maintaining the Navy’s expeditionary readiness and equipment lifecycle management? Do you bring deep expertise in warehousing, stowage, preservation, container overhaul, and specialized equipment certification?
In this role, you will oversee all TOA material-handling functions – including receipt, storage, issue, kitting, preservation, re-warehousing, and DPAS-WM accountability – across more than 1,000 ISO/ISU containers and 540 equipment facilities. Additionally, you will serve as the technical and administrative lead for Hatch Box production, inspection, overhaul, and certification, ensuring all systems meet MIL-STD-3037 and NAVFAC P-307 requirements. You will coordinate with welders, engineers, and maintenance teams to execute structural inspections, lifting-gear certification, and corrective actions for approximately 26 Hatch Boxes and associated lifting assemblies. Your work ensures that NAVELSG’s containerized systems, Hatch Boxes, and lifting gear remain compliant, traceable, and ready for deployment in support of global expeditionary logistics missions.
In this role you will:
Preferred Qualifications:
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency:
Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
INTEGRATED LOGISTICS SUPPORT/OVERHAUL (ILS/ILO) MANAGER
Are you a highly skilled logistics leader committed to maintaining the Navy’s expeditionary readiness and equipment lifecycle management? Do you bring deep expertise in warehousing, stowage, preservation, container overhaul, and specialized equipment certification?
If so, this is your opportunity to excel at Serco North America by directing NAVELSG’s Integrated Logistics Support (ILS) and Integrated Logistics Overhaul (ILO) operations. We will provide professional development, certification pathways, and opportunities for advancement.
In this role, you will oversee all TOA material-handling functions – including receipt, storage, issue, kitting, preservation, re-warehousing, and DPAS-WM accountability – across more than 1,000 ISO/ISU containers and 540 equipment facilities. Additionally, you will serve as the technical and administrative lead for Hatch Box production, inspection, overhaul, and certification, ensuring all systems meet MIL-STD-3037 and NAVFAC P-307 requirements. You will coordinate with welders, engineers, and maintenance teams to execute structural inspections, lifting-gear certification, and corrective actions for approximately 26 Hatch Boxes and associated lifting assemblies. Your work ensures that NAVELSG’s containerized systems, Hatch Boxes, and lifting gear remain compliant, traceable, and ready for deployment in support of global expeditionary logistics missions.
In this role you will:
- Lead daily warehousing operations across multiple facilities, ensuring accurate data entry, configuration updates, and accountability within DPAS-WM.
- Oversee receipt, stowage, storage, issue, kitting, preservation, and shipment of TOA materials supporting mobilization and reconstitution cycles.
- Develop and maintain warehouse layouts, stowage plans, and container documentation that optimize material flow and space utilization.
- Conduct recurring Floor-to-Book and Book-to-Floor inventories, reconciling discrepancies and sustaining audit-ready accountability.
- Ensure proper handling, storage, and documentation of HAZMAT and shelf-life items in accordance with NAVSUP, DLA, OSHA, and EPA standards.
- Coordinate re-warehousing, reconstitution, and staging of containerized assets in support of ILO events and deployment readiness.
- Serve as the primary manager for Hatch Box production, inspection, overhaul, and certification, ensuring full compliance with NAVFAC P-307 and MIL-STD-3037.
- Supervise inspectors conducting structural and functional assessments of Hatch Boxes and lifting assemblies.
- Identify corrosion, weld deficiencies, structural anomalies, or lifting-gear hazards and coordinate corrective actions using approved process control procedures.
- Coordinate changes, repairs, and configuration updates with government engineers and NAVELSG oversight personnel.
- Maintain all Hatch Box certification packets, weld records, proof-load documents, and lifting-gear traceability files.
- Ensure maintenance and inspection results are accurately documented in DPAS-WM, JCM, and OMMS-NG.
- Manage requisitioning, material storage, and issue of Hatch Box components, repair parts, and lifting-gear assemblies.
- Conduct pre-deployment readiness inspections and certify Hatch Boxes and lifting gear for operational use supporting battalions and regiments.
- Supervise forklift operators, material handlers, welders, rigging crews, and warehouse personnel to maintain safe, efficient, and compliant operations.
- Ensure compliance with NAVFAC P-300, NAVFAC P-307, MIL-STD-3037, OEM manuals, and Navy safety requirements.
- Maintain audit-ready technical documentation including calibration records, lifting-gear certifications, welding logs, and container recertification packets.
- Collaborate with DPAS, RCRP analysts, Maintenance personnel, and ILS/ILO personnel to ensure alignment between warehouse operations, configuration data, and readiness reporting.
- Support root-cause analysis procedures, corrective actions, and continuous improvement initiatives across all ILO and Hatch Box production lines.
To be successful in this role, you will have:
- U.S. Citizenship and an active DoD Secret Security Clearance.
- Associate’s Degree in Logistics, Supply Chain Management, Business, Engineering Technology, or equivalent military logistics experience.
- Minimum 7 years of logistics, warehousing, or maintenance management experience within a DoD environment.
- Proficiency with DPAS-WM, and working knowledge of JCM, OMMS-NG, SKED, and Navy logistics systems.
- Knowledge of MIL-STD-3037, NAVFAC P-300, NAVFAC P-307, rigging and lifting gear standards, and container maintenance requirements.
- Demonstrated leadership, planning, organizational, and communication skills.
- OSHA Certification
- Undergo a background investigation and pass a drug screening.
- Ability to ensure proper handling, storage, and documentation of HAZMAT and shelf-life items in accordance with NAVSUP, DLA, OSHA, and EPA standards.
Preferred Qualifications:
- Bachelor’s Degree in Logistics, Supply Chain Management, Operations, Engineering Technology, or a related field.
- Forklift License (up to 36K), OSHA 10/30 certification, and rigging or lifting-gear qualification.
- Experience supporting NAVELSG, NECC, or Navy expeditionary logistics programs.
Military Veterans and Spouses are encouraged to apply!
If you are ready to lead a world class global support team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates for the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.
Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco.
The contract is scheduled to be awarded early next year, so apply now to meet your future mission and team-mates.
Apply today to discover your place in our world!
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan that includes counseling conditions
- Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.
To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.