What are the responsibilities and job description for the DOL TAP - Curriculum Tech Writer (Part Time) - Colorado position at Serco North America?
The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military to begin a new life chapter as a civilian. DOL requires contractor services to support these transitioning service men and women through its highly successful Transition Assistance Program (TAP). TAP is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.
The DOL VETS TAP program needs a skilled and compassionate Part Time Curriculum Tech Writer who has prior experience in creating training courses within their designated area of responsibility. You will be part of a small team of writers, curriculum and instructional designers, and graphic artists who work closely with the customer and other Serco teams to deliver quality systems.
Must be able to attend meetings in Eastern Time Zone Hours.
In this role, you will:
- Research content for each course
- Design and develop fully accessible, course deliverables based on Adult Learning theory
- Contribute to all phases of the development life-cycle
- Write well-designed courses for each target audience
- Review and edit other courses within the TAP library
- Maintain currency of courses in circulation
- Remain current on developments with your area of responsibility
- Operate on a fully remote team with oversight and autonomy
- Meet all timelines to maintain development schedules
Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco
Qualifications:
To be successful in this role, you will have:
- A Bachelor's degree and 4 years related experience
- Previous experience which demonstrates an understanding of private and public sector employment processes
- Proficiency in the Microsoft Suite, Adobe Acrobat, and virtual meeting platforms
- Experience as a classroom instructor
- Must be able to communicate orally and in writing
- Excellent time management skills
- Ability to work Monday-Friday, during Eastern Time Zone standard working hours (9am - 5pm)
- Ability to work 20 hours per week
Additional desired experience and skills:
- Degree or certifications in curriculum development, instructional design, adult education or human resources
- Knowledge of the military community
- Previous experience in the TAP program
If you are interested in supporting and working with our veterans and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Military Veterans and Spouses encouraged to apply.
Company Overview :
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan that includes counseling conditions
- Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.
