What are the responsibilities and job description for the DOL TAP CONUS Regional Manager - Eastern Region (Remote Office) position at Serco North America?
JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.
Serco is looking for an experienced CONUS Regional Manager for the DOL VETS TAP program, leading Facilitators and Site Supervisors who provide Transitioning Service Members (TSMs) (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.
In this role, you will:
- Experience overseeing the daily operations of services in a defined region including locations around the globe and geographically dispersed personnel.
- Ability to perform additional tasks other than supervising include training personnel and ensuring policies and procedures are followed to meet client needs.
- Experience producing weekly, monthly, quarterly, and annual reports and region service statistics and maintains working relationships with internal and external customers.
To be successful in this role, you will have:
- A Bachelor’s degree or 5-7 years of experience working as a Workforce Solutions or HR Specialist.
- A High School Diploma.
- Knowledge of the workplace, jobs, and requirement for entry into those jobs.
- Excellent time management skills and the ability to work independently with at least five (5) years global management experience or experience managing a training project of similar scope.
- Must be able to communicate effectively, have supervisory experience, be observant of others, and respond to inquiries of a complex nature.
- Be proficient in MS Windows and Office.
- Must be able to work well with TSMs and staff.
- Must be able to communicate orally and in writing.
If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Military Veterans and Spouses encouraged to apply.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
Salary : $4 - $0
